L4 - Tw Sales - Deoghar - Bacl

**Experience**: 2 - 7 Years

**Location**: Ranchi RO (BACL)Jharkhand

**Nature of Job**: Sales & Marketing

**Job role**: Sales

**DESCRIPTION**
- Position: CSM - Sales (Motor Cycles)
- Looking After: Off Roll Sales
- Grade: L4
- Qualification: Any Graduate/ PG/MBA
- Reporting To: Area Manager - Sales (Motor Cycles)
- Nature of Role: Individual Performer

**ROLE & RESPONSIBILITY**

1. Managing A Team of Off Roll Sales DMAs to Ensure Sales & Penetration at The Dealership as Per the Target
- 2. Ensure All the Documents W.R.T. Customer Are Verified in Originals and Scan & Fill Various Customers’ Details in ICAS & Submit It Immediately. Physical Agreement & Repayment Instrument Dispatch Within Prescribed Tat
- 3. To Ensure Sale of Finance Schemes to Customers (Within & Outside Dealership) As Per the Targets
- 4. Maintain & Improve The Relationship with The Dealer/S & Address Issues/Queries On Daily Basis
- 5. Verification of All Documents, W.R.T. Customers E.G. KYC, Customer Personal Information, Documents Received Through DMAs at ASC Location, In Line with Company Policy
- 6. Monitoring The Competition Activity in Dealership & Location
- 7. DCC Cash Deposition
- 8. Maintain & Improve The Productivity of DMAs
- 9. ASC/ Branch Visit of Dealer (Network Visit)
- 10. Enquiry Management & Follow Up On Open Enquiries
- 11. Conversion of All Leads (Web/Tele/Rural)
- 12. Collection of RC, Resolution of Femi, Nonstarter On Regular Basis As Per The Targets
- 13. Keep The ASM Updated On Daily Basis W.R.T. Targets Vs Achievements
- 14. Maintain Tat for Decision On Case & Speedy Disbursement Tat
- 15. Understand & Explain All the Schemes to The Customers

**KPA**

Target Achievement
- Responsible for Achieving Volume Targets for The Area On Quarterly Basis
- Responsible for Achieving Penetration Targets for The Area On Quarterly Basis Sales Penetration
- Responsible for Increase in Number of Finance Customers with Dealership/S On Quarterly Basis
- To Execute Special Schemes for Festivals and Conducting Loan Melas Etc.
- To Increase Insurance Penetration On Total Sales On Quarterly Basis Quality Improvement
- Login to Disbursement Ratio Should Be Kept More Than 80%.
- Repayment Should Be More Than 95% Within The Tat

**SKILL SET REQUIRED**
- Sales/Marketing Skills
- Working with Others
- Relationship Management
- Result Orientation