Call Center Executive

3 days ago


Mumbai Maharashtra, India EverydaySure Full time

We are urgently looking for Call Center Executives for the US voice process.

Shift: Night Shift (8 PM to 5 AM | Monday to Friday)

Roles and Responsibilities:
Answer inbound calls from customers and Make outbound calls to customers.

Memorise scripts for products and services, and refer to customers during calls.

Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary

Communicate effectively and professionally with US customers.

Stay up-to-date with product knowledge and company information.

Skills Required:
Must Have Excellent English Communication

Strong active-listening and verbal-communication skills.

International BPO experience is preferred.

Should be able to work in night shift.

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Fluent English (required)

**Location**:

- Vashi, Mumbai, Maharashtra (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 8013131888



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