Growth Marketing Specialist
6 days ago
• Develop and execute a comprehensive ecommerce strategy aligned with the company's
goals and objectives.
• Identify and prioritize growth opportunities, including product expansion, market
penetration, and customer acquisition.
• Plan and achieve the Ecommerce Sales targets on Amazon, Firstcry and Quick Commerce Website Management:
• Oversee the day-to-day management of the company's ecommerce website, ensuring it
is user-friendly, visually appealing, and up-to-date.
• Collaborate with web developers and designers to enhance site functionality and user
experience.
• Monitor website performance and implement improvements as needed.
• Lead the development of the company's D2C website.
Product Management:
• Manage the online product catalogue, including product listings, inventory, descriptions,
and pricing.
• Work closely with the product team to introduce new products and optimize existing ones
based on market trends and customer feedback.
Digital Marketing:
• Develop and implement digital marketing campaigns to drive website traffic, customer
acquisition, and retention, working closely with the marketing team.
• Utilize SEO, SEM, email marketing, and social media to maximize online visibility and
engagement.
• Analyze and optimize advertising spend to achieve ROI targets.
Customer Experience:
• Ensure a seamless and enjoyable shopping experience for customers, from browsing to
checkout.
• Monitor customer feedback and reviews, and respond to inquiries and concerns
promptly.
• Implement strategies to improve customer retention and loyalty.
Analytics and Reporting:
• Utilize data analytics tools to track and report on key performance metrics.
• Make data-driven decisions to optimize the ecommerce channel's performance and
profitability.
• Provide regular reports to management on sales, customer behavior, and marketing
effectiveness.
Inventory and Fulfilment:
• Collaborate with the operations team to manage inventory levels and ensure timely order
fulfilment.
• Implement inventory control strategies to minimize stockouts and overstock situations. Compliance and Security:
• Ensure compliance with all relevant ecommerce regulations and standards.
• Implement security measures to protect customer data and payment information.
Team Management:
• Lead and develop a team of ecommerce professionals, including marketers, customer
support, and web developers.
• Foster a collaborative and results-driven work environment.
Additional Responsibilities:
• Create strategies to drive sales through ecommerce marketplaces like Amazon, FirstCry,
etc.
• Focus on improving key inefficiencies in ecommerce operations.
• Categorize, list, and position the company's products in various ecommerce marketplaces
to generate interest among the right audience.
• Recommend, manage, and execute online content and promotional campaigns to
increase the company's business and revenue.
• Manage various operational activities such as merchandising, post listings, and customer
service related to the company's ecommerce presence.
• Research, analyze, and provide insights on online shopping trends and report to
management.
• Address and resolve customer issues and concerns in a timely manner, ensuring excellent
customer service.
• Monitor business performance on ecommerce marketplaces and provide
recommendations to management.
• Update and maintain ecommerce sales data and report to management at regular
intervals.
ds.
• Collaborate with internal teams and external third-party stakeholders.
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