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Chief Operating Officer

1 week ago


Ahmedabad, Gujarat, India TIGI HR Full time
Job Summary:

We are seeking a dynamic and experienced Chief Operating Officer (COO) to take charge of the overall management and operational strategies. The ideal candidate will have over 10 years of experience in the IT service industry, with a solid understanding of IT infrastructure, operations, and leadership. Experience in digital marketing is an added advantage. The COO will ensure smooth day-to-day operations, support business growth, optimize resource management, and maintain high standards in service delivery and compliance.

Job Title: Chief Operating Officer (COO)

Location: Ahmedabad, Gujarat

Experience: 10+ Years in the IT Industry

Key Responsibilities:

- Daily Operations Management: Oversee and ensure the smooth functioning of all departments, streamlining operations for maximum efficiency.
- People Management: Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, growth, and continuous improvement.
- Business Expansion: Identify and seize growth opportunities, implementing business expansion strategies to enhance the company's market presence.
- Sales & Service Delivery: Support the sales team in achieving targets while ensuring seamless service delivery and maintaining strong client relationships.
- Fund Utilization & Cost Management: Strategically manage financial resources, optimize fund utilization, control operational costs, and ensure profitability.
- Compliance & Risk Management: Ensure adherence to legal, regulatory, and industry-specific compliances while mitigating risks and safeguarding business integrity.

Requirements:

- Experience: Minimum of 10+ years in the IT service industry with proven success in managing business operations and leading cross-functional teams.
- IT Infrastructure Expertise: Deep knowledge of IT infrastructure, service models, and industry best practices.
- Leadership Skills: Strong leadership abilities with a track record of inspiring teams and driving performance.
- People & Management Skills: Excellent communication and interpersonal skills to engage with stakeholders across all levels effectively.
- Strategic & Analytical Thinking: Ability to solve complex problems using a strategic, data-driven, and creative approach.
- Language: Fluency in English, both written and verbal, is mandatory.