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Application Support
1 week ago
Must-Have Skills (Mandatory):- 5+ years of experience in a relevant technical position within large organizations. - Experience in Application Production Support within the ITIL Framework. - Hands-on experience in: - Application troubleshooting, configuration, and maintenance. - Application performance tuning and optimization. - Proactive monitoring, incident analysis, and resolution within SLA. - Strong understanding of Siebel Architecture, including: - Siebel Administration, Workflow Configuration, EAI, and Siebel Tools. - Siebel EIM Module hands-on experience. - Experience in handling interface-related issues and familiarity with Middleware systems like Bawaba/Open API/Microservices. - Good knowledge of Java-based applications. - Expertise in Unix Commands & Shell Scripting for automation and server optimization. - Experience with Oracle SQL & PL/SQL. - Knowledge of Siebel Server Administration on IBM AIX Platform, including: - Component parameter analysis, Siebel Gateway Server management. - WebLogic administration for maintaining BIP and OPA 10 implementations. - Debugging, fixing, and upgrading the Oracle stack (BIP and OPA).
Good-to-Have Skills (Optional): - Experience in OBIEE, Informatica & DAC. - Experience with Oracle Webmaster functionalities and document integration troubleshooting. - Familiarity with common Siebel browser-related issues and their resolution. - Capability to enhance and maintain the server, implement bootstrapping, and develop server health monitoring scripts.
Qualifications & Experience: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5+ years of relevant experience in Siebel Administration and Application Support. - Preferred experience in the Banking sector. - Strong problem-solving skills, proactive approach, and ability to work in a high-pressure environment.
