Air Ticketing Executive Jobs For Freshers

4 days ago


Kolkata, India Fly Careers Full time

duties and responsibilitiesbooking and reservations: assisting customers with booking flights, modifying existing reservations, and selecting seats.ticket issuance and payment: issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.customer inquiries: providing flight information, including schedules, fares, and connections. they also answer questions about baggage policies, delays, and other travel-related issues.check-in assistance: helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.problem resolution: addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.coordination: working with airlines and airport ground staff to ensure efficient operations and seamless customer service.administrative tasks: maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. essential skills and qualificationscustomer service skills: the ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.computer literacy: proficiency with airline reservation systems, also known as global distribution systems (gds), such as amadeus, sabre, or galileo.communication skills: excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.attention to detail: accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.Experience0 - 1 YearsNo. of Openings80Education12th Pass, 10th Pass, Bachelor of Hotel ManagementRoleAirport Ticketing StaffIndustry TypeHotel / Restaurant / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationkolkata



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