Field Service Engineer

5 days ago


Agartala, India Lakshmi North East Solutions (LNES) Full time
- install, configure, and calibrate medical devices and equipment at customer sites according to manufacturer specifications and safety standards.- perform thorough checks on all installed equipment to ensure they are fully operational and meet quality control standards.- diagnose and resolve technical issues with medical devices, including malfunctioning systems, equipment failures, or software-related problems.- conduct regular preventive maintenance on medical equipment to ensure optimal performance and compliance with safety standards.- provide technical support and consultation to clients on the proper use, operation, and maintenance of medical equipment.- train healthcare professionals and staff on how to properly use and maintain the equipment.- ensure all installations, maintenance, and repairs meet the required safety and quality standards as per vikas meditechs policies and regulatory guidelines.- complete accurate service reports, detailing work performed, parts used, and any recommendations for future services or repairs.- maintain detailed logs of customer interactions, service requests, and the status of ongoing projects.- quickly identify and resolve problems or technical malfunctions to minimize downtime for medical devices and equipment.- manage and track the inventory of spare parts, tools, and materials needed for service operations.- build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.- coordinate and schedule service appointments with clients, ensuring efficient time management and travel logistics.- provide detailed technical analysis and feedback to the management team regarding recurring issues, potential design flaws, or necessary product improvements.- install software upgrades and updates on medical devices when needed.- work closely with the sales team to provide technical input on product features, installations, and upgrades.

Experience

2 - 4 Years

No. of Openings

1

Education

Diploma, B.E, B.Tech

Role

Field Service Engineer

Industry Type

Engineering / Cement / Metals

Gender

Male

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.



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