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Delivery Assurance Business Partner

3 weeks ago

Bengaluru, India Version 1 Full time
Job Description

Achieving our customer success ambition is fundamentally based on the excellence of the solutions we deliver. We have a huge amount of talent in our delivery function and to support them and ensure a consistent customer experience we must apply world-class methodologies and processes in a consistent way across Version 1.

We are seeking a highly motivated Projects Assurance Manager to ensure the continued success of our engagements. This critical role will report into the Delivery Assurance Lead, and will require close collaboration with senior Practice stakeholders, including Portfolio Directors and Sector Heads, to ensure projects are delivered efficiently, effectively, and in alignment with business and customer objectives. You will be responsible for assuring compliance with governance frameworks, tracking financial health, providing independent oversight of risks, and ensuring the consistency and effectiveness of projects delivery across waterfall, hybrid, and agile methodologies.

The ideal candidate should have hands-on experience in the delivery of projects, with a solid background in delivering successful agile engagements. A proven track record of successful collaboration with Enterprise PMO functions will be highly beneficial, as will experience working in an IT consulting company, either internally or customer-facing. This is an individual contributor role focused on providing strategic oversight and assurance, with no direct team management responsibilities. The ideal candidate will possess a strong understanding of governance and assurance principles, coupled with a proven ability to track and report on both the financial and operational performance of projects.

Duties & Responsibilities

  • Drive assurance processes across multiple projects ensuring alignment with business objectives and consistent delivery standards.
  • Attend Projects/Delivery Assurance Governance forums as needed, based on projects risk, to ensure proper oversight and timely interventions.
  • Collaborate with senior stakeholders, including Portfolio Directors and Sector Heads to monitor projects performance, ensuring adherence to agreed-upon processes and procedures.
  • Ensure the timely escalation of concerns regarding projects performance, non-adherence to processes, or risk to the relevant Sector Head/Managing Director.
  • Track and report on the financial health of projects, ensuring financial performance aligns with budgetary expectations.
  • Conduct offline analysis of projects to proactively identify potential risks and areas for improvement.
  • Produce regular reports on risk management, resource utilisation, and financial health, providing actionable insights to senior stakeholders.
  • Identify and drive strategic initiatives that promote continuous improvement across the organisation, from governance practices to operational delivery.

Person Specification

  • Experience working in an IT consulting company, internally or customer-facing, would be highly beneficial.
  • Hands-on experience in the actual delivery of projects, including managing both waterfall and agile methodologies.
  • Proven experience in projects assurance, with a focus on governance, risk management, and financial oversight.
  • Strong understanding of governance frameworks and experience implementing or improving assurance processes in a project’s context.
  • Demonstrated success in collaborating with Enterprise PMO functions to ensure alignment of projects governance and delivery.
  • Demonstrated success in working with senior stakeholders (e.g. Portfolio Directors, Practice Heads) to provide oversight and reporting on projects health.
  • Proficiency in tools such as Kantata, SharePoint Microsoft Project, Jira, Azure DevOps, and Power BI.
  • PRINCE2, PMP, or equivalent project management certifications are beneficial.

Qualifications

  • Strong analytical skills with the ability to derive insights from complex data sets and present them in a clear, actionable format.
  • Excellent communication and stakeholder management skills, with the ability to influence and guide senior stakeholders in decision-making.
  • Proactive problem-solving skills, with the ability to identify risks early and suggest effective mitigation strategies.
  • Highly organized, with a keen eye for detail and the ability to manage multiple priorities.


Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. 

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. 

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. 

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.