Senior IT Business Analyst

3 days ago

Gurugram, India Orange Business Services Full time

about the role

Position Summary: Lead business analysis activities and act as expert for applications in your perimeter to drive major business projects, corrective and evolutive maintenance, customer intimacy and transformation initiatives. Be accountable for business and end-user satisfaction.

Core Role Responsibilities:

Engage with business stakeholders from various parts of the company (Sales, Sourcing ,Marketing, Legal, etc.) to gather business requirements for IT systems, IT integration and process automation

Analyze business requirements and work with other analysts and systems architects to define innovative system solutions

Prepare impact analysis documents, recommendations, executive briefings

Identify dependencies on external systems and manage them across other IT departments

Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices

Works with the project manager/project coordinator, to define and clarify the requirements for the software to deliver against business objectives.

Functionally design the software or reports against the client requirements.

Produce schedules and ad-hoc information requests to user’s satisfaction.

Automate report requests wherever possible.

Tests the application to ensure it meets the required needs.

Support the implementation and roll out of the finalized product.

Be able to guide a development team

Groom the product backlog and actively participate in various scrum ceremonies

Prioritize business requirements and keep business satisfied with the prioritization

Take ownership of Projects, contribute actively in coordination with business and transversal teams

Discuss with business stakeholders and take initial request to a level of maturity from which the development team can pick it up.

At times, troubleshoot issues faced by end users.


about you

To be successful in the role, we would expect you to have: 

skills of data analysis and must be able to write SQL queries for database extraction.

Strong customer focus, ability to work independently in a fast-paced environment and ability to learn new business and IT trends.

Articulate, organized, detail-oriented and able to multi-task in a dynamic, fast-changing environment.

Proven track record of building and nurturing strong business relationships with diverse stakeholders and business users.

Good communication and presentation skills, with a high degree of comfort with both large and small audiences.

Excellent transversal coordination, facilitation and leadership skills.

Good understanding of OSS domain.

Have a very good understanding of agile methodologies. Good to be CSPO certified.

Ability to manage business and IT stakeholders.

Good Knowledge of TMForum and UML.

Understanding of Rest API and SOAP based Web services.

Good understanding of Wireframes.

Good understanding of JIRA.

Understanding of Cloud architecture is preferrable.

Understanding of Open Digital Architecture principles is preferrable.

Understanding on one programming language and databases is preferrable.

People management experience is preferrable.


additional information

Location: Gurugram, Haryana (OBS IT, India)

Position Type: Full-time, Permanent

Education Required: University degree (Computer Science, Engineering, Telecommunications) or equivalent experience


department

Chief Technology Info Office

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

contract

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