IT Manager- Reputed Finance Advisory Firm- Mumbai, Maharashtra, India
4 days ago
JOB DETAILS
1) Act as primary IT contact for direct user within the organization
2) Management & Responsible of any IT escalation issue for All Pantomath offices, driving/ guiding Team
to achieve task and improving support for all IT related functions: on operational support, application
support and service delivery.
3) Provide direct in-house & outdoor support and administration for Pantomath corporate resources, tools
and applications and driving performance.
4) Effective planning, management and prioritization of all IT escalations.
5) Responsible for support and maintenance of local, cloud server, network resources including
LAN/WAN/Internet and Firewall, etc. and ensuring, monitoring of 100 PERCENT Network up time at
all Pantomath offices across India.
6) Management & interaction of local/ outdoor vendor/ supplier relationship in the developing and
maintaining service level agreements for all our remote corporate offices and ongoing management of
service level compliance and assist in driving the support knowledge base. Develop, coordinate and lead
PAN India for any IT Projects and initiatives.
7) Installation and maintenance of computers, network, printers, projectors, servers, phone and video
monitor equipment
8) Manage new technology evaluations, priorities and decisions in alignment with business requirements
IT roadmaps.
9) Management of entire IT activities for PAN India including, central IT procurement and approval, AMC
Renewals, IT vendor and supplier coordination on time to time.
10) IT Vendor management for PAN India level for any IT related requirements, implementation,
Procurements, etc. & get the cost analysis and comparison between vendors and suggestion to put in front
of Management for approval.
11) Responsible for purchasing and allocating of hardware, software and IT services.
FUNCTIONAL AREA
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