
Team Lead – Inbound Voice Process
4 days ago
Location: KolkataShift: US Shift (Fixed)We are looking for an experienced professional to join as Team Lead for Inbound Voice Process – Customer Support.Key Responsibilities:Manage and lead a team of 15+ customer support executives.Monitor performance, ensure SLA adherence, and maintain quality standardsProvide regular coaching, mentoring, and performance feedbackHandle escalations effectively and ensure seamless customer experience.Collaborate with stakeholders for process improvement and efficiencyRequirements:Minimum 2 years of experience as an on paper Team Lead in Inbound Voice ProcessExcellent communication and interpersonal skillsStrong team management and problem-solving abilitiesExperience in BPO/Customer Support domain is mandatoryWhat We Offer:Fixed US Shift timingsLeadership growth opportunitiesSupportive and performance-driven work culture
Requirements
Minimum of 1 year of experience in Accounts PayableHands-on experience in vendor set-up and review processes
Strong exposure to high-volume transactions and payment run processes
Well-versed in managing SLAs and KPIs in a dynamic environment
-
Qa – Inbound Voice Process
2 weeks ago
Kolkata, West Bengal, India 2COMS Full timeTitle QA - Inbound Voice Process Customer Support Location Kolkata Shift US Shift Fixed We are looking for an experienced professional to join as QA for Inbound Voice Process - Customer Support Key Responsibilities Monitor performance ensure SLA adherence and maintain quality standards Provide regular coaching mentoring and performance...
-
QA Inbound Voice Process
8 hours ago
Kolkata, India 2coms Full timeSUMMARY Title: QA Inbound Voice Process (Customer Support) Location: KolkataShift: US Shift (Fixed)We are looking for an experienced professional to join as QA for Inbound Voice Process Customer Support. Key Responsibilities: Monitor performance, ensure SLA adherence, and maintain quality standardsProvide regular coaching, mentoring, and performance...
-
Trainer– Inbound Voice Process
3 weeks ago
Kolkata, West Bengal, India 2COMS Full timeAbout the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...
-
QA Inbound Voice Process
2 weeks ago
Kolkata, West Bengal, India 2coms Full time ₹ 5,00,000 - ₹ 10,00,000 per yearSUMMARY Title: QA Inbound Voice Process (Customer Support)Location: KolkataShift: US Shift (Fixed)We are looking for an experienced professional to join as QA for Inbound Voice Process Customer Support.Key Responsibilities:Monitor performance, ensure SLA adherence, and maintain quality standardsProvide regular coaching, mentoring, and performance...
-
Inbound Voice Process Manager
7 days ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 20,00,000Customer Support Leadership RoleAre you a seasoned professional looking for a challenging leadership role in customer support? We are seeking an experienced team lead to oversee our inbound voice process and drive excellence in customer experience.The ideal candidate will have a proven track record of managing high-performing teams, ensuring service level...
-
QA Specialist for Inbound Voice Process
2 weeks ago
Kolkata, West Bengal, India beBeeQuality Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: QA Specialist for Inbound Voice ProcessWe are seeking an experienced professional to join our team as a QA Specialist for Inbound Voice Process.About the Role:The successful candidate will be responsible for monitoring performance, ensuring SLA adherence, and maintaining quality standards. Additionally, they will provide regular coaching,...
-
KOLKATA, India Webvio Technologies Full time ₹ 3,60,000 per yearWE'RE HIRING INTERNATIONAL SALES CONSULTANT Location: Ecospace, Kolkata US Shift | 5 Days Working | Onsite Inbound Voice Process WHAT'S IN IT FOR YOU? Salary: Up to ₹30,000/month (Fixed) UNCAPPED Incentives – The more you sell, the more you earn One-side cab facility at odd hours Must live within 25 km of Ecospace, Kolkata ROLE OVERVIEW:Join a...
-
International Voice Process
2 weeks ago
Kolkata, India Mangisoft OPC private limited Full time**We have an urgent opening for Outbound Lead Generation Process for a US.** **(Shift timings - (9:00 PM to 6:00 AM)** **Monday to Friday Saturday & Sunday Fixed Off.** **Salary Up to 15k per month.** **Job Location: Kolkata (WFO)** **experience in any international voice process whether it be inbound or outbound.** **Salary**: ₹10,000.00 -...
-
International Voice Process
2 weeks ago
Kolkata, West Bengal, India Touch Consultants Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Description:We are hiring Customer Support Executives for an International Voice Process in Kolkata. If you have 6 months to 8 years of experience in voice support and excellent English communication skills, this is your chanceVirtual Interview Only | Immediate Joiners | Limited OpeningsKey Responsibilities:Handle inbound/outbound international...
-
Kolkata Int Voice Process
5 days ago
Kolkata, India KVC CONSULTANTS Full time**Job description** Opportunity to work for a leading ITES MNC in - **( Kolkata ) - INTERNATIONAL VOICE PROCESS** Kindly Check the details below.**& Specifications**: Graduate/ UG with minimum 9 months Exp mandatory- **24x7 Shifts** - ** a Complete Date of Birth (DD-MM-YYYY).** - Salary Range: upto 2.4lpa - 5 Days Working: Two - **Roster off** - For...