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Telecaller (Hospitality Services)

2 weeks ago

Navi Mumbai, Maharashtra, India Outstay Hotels Full time
Key Responsibilities:Telecalling Responsibilities: Make outbound calls to potential customers, leads, and existing clients to promote services and gather feedback. Address customer inquiries regarding services, prices, and other hospitality-related information. Follow up with potential clients who have shown interest in services. Manage customer accounts, ensure accuracy, and provide solutions to issues raised. Achieve and maintain telecalling targets and KPIs as set by management. Record and update customer interaction details in the CRM or relevant systems.Required Skills & Qualifications: Proven experience in telecalling, customer service, or a related field (preferably in hospitality). Strong proficiency in Microsoft Office, especially Excel (formulas, data analysis, pivot tables, etc.). Knowledge of office administration and office management systems. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and manage time effectively. Ability to work independently and as part of a team. A proactive, customer-oriented mindset with a focus on quality service. Prior experience in the hospitality industry is a plus.

Experience

0 - 5 Years

No. of Openings

2

Education

Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc

Role

Telecaller

Industry Type

Hotel / Restaurant / Hospitality

Gender

[ Male / Female ]

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

Jairam Tukaram Tandel Marg, Seawoods West, Sector 44A, Seawoods, Navi Mumbai, Maharashtra 400706