Telesales Executive

2 days ago


Thane, India Awestruck Full time


Job Overview

As a Junior Telesales Executive at Awestruck, you will play a crucial role in driving our sales efforts through effective telephonic communication. This position is based in Thane, Navi Mumbai, and is open for both full-time and internship employment types. The ideal candidate should have 1 to 3 years of work experience in a telesales or related role and possess excellent communication skills (Mandatory skill).


Qualifications and Skills

  • Excellent communication skills (Mandatory skill) - Ability to understand customer needs and articulate solutions clearly and effectively.
  • Sales acumen - Proven track record in achieving sales targets and closing deals.
  • Customer service orientation - Adept at building strong relationships with clients and ensuring their satisfaction.
  • Negotiation skills - Competence in negotiating terms and conditions to reach mutually beneficial agreements.
  • Persistence - Determination and perseverance in pursuing potential leads and closing sales.
  • Product knowledge - In-depth understanding of the products and services offered by Awestruck.
  • Time management - Ability to efficiently manage time and prioritize tasks to meet deadlines and targets.
  • Resilience - Capacity to handle rejection and sustain a positive attitude toward continuous improvement.


Roles and Responsibilities

  • Conduct outbound sales calls to potential and existing customers to promote Awestruck's gifting solutions.
  • Understand customer requirements and present appropriate solutions that meet their needs.
  • Follow up on leads generated through various marketing channels to convert them into sales.
  • Maintain a comprehensive database of customer interactions and sales activities in the CRM system.
  • Achieve individual and team sales targets on a consistent basis.
  • Provide excellent customer service and address any queries or concerns in a timely manner.
  • Collaborate with the marketing team to develop effective sales strategies and campaigns.
  • Stay updated with industry trends and competitor offerings to identify new sales opportunities.

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