Center Manager

2 weeks ago

Kolkata, West Bengal, India White Force Full time

Job description

Job Description: Telecaller/ Telecounselor

Responsibilities:

 Making calls to potential customers

 Explaining company services and products

 Maintaining daily call records

 Submitting daily progress reports

 Contacting current and potential clients to inform them regarding the product and

service.

 Answering all queries and questions regarding the company and product.

 Understanding customers' requirements by asking questions and closing the deal.

 Keeping the customer database maintained and updated.

 Taking and processing orders accurately.

 Preserve the company's reputation by handling grievances.

 Facilitating companies' sales by going the extra mile and meeting a sales quota.

 Keeping a record of all the sales calls and notes of useful information.

Qualifications:

 12 th / Grads or higher education

 Fluent communication skills in the local language

 1+ years of experience as a tele caller or any similar role.

 Proven track record of successfully achieving the sales quota.

 Knowledge of computer programs like CRM and telephone systems.

 Efficient with English.

 Excellent interpersonal and communication skills.

 Excellent negotiation skills and the ability to resolve issues.

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