Program Manager

4 days ago


Bangalore Division, India Michael Page Full time

Candidates with 10+ years of Field Service/Spares Mgmt in a Global setup applyCandidates with relevant experience in Capital Equipment industry applyAbout Our ClientOur Client is a Leading MNC in the Semiconductor industry, building state-of-the-art technology for Wafer manufacturingJob DescriptionPartnering with business units to develop scalable tools and processes for aftermarket services/spares operations supporting new service products and programs.Implementing roadmap for initiatives to achieve global program objectives and ensuring structural capability to support the programs.Driving collaboration across global organization to solve complex business problems, build innovative solutions and improve operations.Leading execution of critical projects, mitigating risks, ensuring compliance with timelines, and delivering results aligned with business goals.Managing documentation and supporting customer service processes such as quotes, pricing, order processing, warranty assessments, and returns.The Successful ApplicantMaster's degree with 8+ years of experience or Bachelor's degree with 12+ years in customer service operations or field service management.Hands-on experience with Field Service management solutions (MS Dynamics or SAP) along with Customer Entitlement Management.Strong project management, communication, and quantitative skills.Experience of working in a Global Setup, and FSM for complex systems like Capital Equipment, Heavy Engineering, or similar systems.


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