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5 days ago

Margao, India Kamaxi Overseas Consultants Full time

What You’ll be Up to : ● Provide a positive impression to our Sailors and recognizing them by name ● Processes Sailor’s embarkation according to company standards to include check-in, collecting passports / other documents and issuing boarding cards ● Keeps and maintains accurate records ● Assists in administrative tasks for the vessels’ Customs and Immigration clearances along with the ship’s documentation when entering / leaving port ● Assists in organizing, preparing and processing all administrative requirements for guests throughout their voyage ● Carries out cash transactions when required ● Responsible for the balancing of all Help Desk Associate cash funds daily ● Receives lost & found items and maintains a log for all items ● Ensures the Help Desk area is kept clean and presentable at all times ● Prepares and updates berthing lists, gift orders, special notes / requests ● Provide information to guests ● Be familiar with all cruise services, features and activationsJOB DESCRIPTION Super Powers Required: ● Minimum 2 years’ experience as Head Receptionist / Help Desk Manager role ● Skills in accounting and administration ● Leadership skills ● Experience working in a quality customer area ● Passionate about people ● Strong written & verbal skills

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