Manager - Outbound Sales - Insurance - GIFT city
3 days ago
Roles and Responsibilities
Responsible for distributing leads, setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints if needed
Meeting with marketing and product teams to discuss telesales strategies. Training junior telesales staff. Writing sales scripts and customer answer sheets in collaborating with marketing, product and service teams. Implementing sales strategies. Managing the telesales team and assigning leads daily. Follow up and track lead closures. Recommend process improvements for faster closure of leads. Monitoring the performance of the sales team. Setting weekly and monthly sales targets. Maintaining customer relationships. Handling escalated customer complaints. Compiling and presenting sales reports and daily MIS. Design contest/ incentive programs for the sales team. Ensure strict governance and compliance in the sales processDesired Candidate Profile
Insurance industry knowledge Proven experience in handling tele sales and driving results Proven ability to drive the sales process from plan to close Strong business sense and industry expertise Excellent mentoring, coaching and people management skills Proficiency in MS Office (Excel, Word, PowerPoint) and CRM experience Proficiency in English Strong interpersonal communication and negotiation skills Time management, planning and reporting skillsPerks and Benefits
Salary + Benefits
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