CRM- Customer Relationship Executive

1 day ago

Jhajjar, India K D Groups Full time

CRM- Customer Relationship Executive Jhajjar Share RSS Feed Responsibilities: 1. CRM System Management: Administer and maintain our CRM system, ensuring data accuracy, security, and accessibility to authorized personnel. 2.Data Entry and Analysis: Input and update customer data, including contact information and interaction history. Analyze data to identify trends and opportunities for improvement. 3. Customer Segmentation: Create and maintain customer segments for targeted marketing campaigns and personalized communication. 4.Campaign Development: Collaborate with marketing and sales teams to develop and execute email marketing campaigns, newsletters, and other customer communications. 5. Automation: Implement and manage automated workflows and processes to streamline customer interactions and improve efficiency. 6. Reporting and Analytics: Generate and analyze reports to assess the effectiveness of CRM strategies and make data-driven recommendations for enhancements. 7. User Training and Support: Train employees on CRM best practices and provide ongoing support to ensure the system is utilized effectively. 8.Data Privacy and Compliance: Ensure CRM data complies with relevant data protection regulations, such as GDPR, and establish and maintain data privacy practices. 9. Customer Feedback: Collect and analyze customer feedback to improve CRM strategies and address any issues promptly. Qualifications: - Any one can apply. - Proven experience with CRM software. - Strong analytical skills and the ability to interpret data. - Good communication and interpersonal skills. - Detail-oriented with a focus on data accuracy and quality. - Understanding of data privacy regulations and best practices. - Familiarity with marketing and automation tools. - Problem-solving mindset and a proactive approach to CRM management. Salary 80 Thousand To 1 Lac 25 Thousand P.A. Qualification Diploma, Professional Degree, Other Bachelor Degree Key Skills Customer Relationship

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