Contract Administrator
1 day ago
The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations.In this role you will:Prepare, review, and manage SOWs, Amendments, and Change Orders. Ensure contract language minimizes operational risk in contact center environments. Coordinate contract draft reviews with cross-functional stakeholders including IT, Operations, Legal, Sales, Workforce Management, Quality, Training, and Pricing. Engage directly with clients to clarify contract terms and support negotiations as needed. Continuously improve internal contracting processes and templates to enhance efficiency and compliance. Manage the full contract lifecycle, including renewals, extensions, and closeouts. Provide proactive insights into contracting risks and opportunities to inform operational strategies. Maintain accurate records of contract versions, approvals, and obligations. Support internal teams with obtaining interpretation of contract terms and obligations. We are looking for someone who has: Bachelor’s degree in Business, Operations, or related field. Minimum of 3 years of experience in a BPO contracting or contract management role. Strong understanding of contact center operations and associated risks. Excellent drafting and negotiation skills with a focus on operational clarity and risk mitigation. Proven ability to manage multiple contract cycles simultaneously. About ResultsCX:ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. Results-CX
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Contracts Administrator
5 days ago
Bengaluru, Karnataka, India Oracle Financial Services Software Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearContracts Administrator 3-Fin The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle's quarterly and annual fiscal cycles.
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Contract Administrator
4 weeks ago
Bengaluru, India ResultsCX Full timeThe Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract Administrator will...
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Contracts Administrator
4 days ago
Bengaluru, Karnataka, India opentext Full time**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **Job Opportunity** Reporting into the Renewals function, the Sr. Contracts Administrator...
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Contract Administrator
1 week ago
Bengaluru, Karnataka, India ResultsCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDescriptionThe Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract...
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Contract Administrator
4 weeks ago
Bengaluru, India Lenovo Full timeJob Description We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...
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Contract Administrator
4 weeks ago
Bengaluru, India Lenovo Full timeDescription and Requirements Provide contract administration support for the Global Contracts Team Arrange for the approvals, signature and uploading of contracts into CLM Answer contract queries Establish the Contract Database for the GCT Extract meta data from contract documents Prepare reports relating to contract meta data. Additional Locations : *...
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Contract Administrator
2 days ago
Bengaluru, Karnataka, India ResultsCX Full time**Description** The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract...
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Contracts Administrator
2 weeks ago
Bengaluru, Karnataka, India Oracle Full timeThe Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles. The Deal Specialist creates, validates and processes...
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Contracts Administrator
2 weeks ago
Bengaluru, Karnataka, India Opentext Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYour Impact:Reporting into the Renewals function, the Contracts Administrator duties are to review software contracts, identify non-standard terms and ensure data integrity between the system and the current contract. The role will also assist renewals representatives with transitioning customers to standard terms and conditions where possible.The ideal...
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Contract Administration
2 weeks ago
Bengaluru, Karnataka, India Siemens Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring at Siemens HealthineersJoin us in shaping the future of healthcare with integrity, precision, and purpose.We are looking for Contract Administrator – Customer Services for Imaging business to join our team in Bangalore.Role & Responsibilities:You are responsible for Service Order / Contract ProcessingYou are responsible for Timely billing of...
