Contract Administrator

2 days ago

Bengaluru, India ResultsCX Full time

The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. In this role you will: Prepare, review, and manage SOWs, Amendments, and Change Orders. Ensure contract language minimizes operational risk in contact center environments. Coordinate contract draft reviews with cross-functional stakeholders including IT, Operations, Legal, Sales, Workforce Management, Quality, Training, and Pricing. Engage directly with clients to clarify contract terms and support negotiations as needed. Continuously improve internal contracting processes and templates to enhance efficiency and compliance. Manage the full contract lifecycle, including renewals, extensions, and closeouts. Provide proactive insights into contracting risks and opportunities to inform operational strategies. Maintain accurate records of contract versions, approvals, and obligations. Support internal teams with obtaining interpretation of contract terms and obligations. We are looking for someone who has: Bachelor’s degree in Business, Operations, or related field. Minimum of 3 years of experience in a BPO contracting or contract management role. Strong understanding of contact center operations and associated risks. Excellent drafting and negotiation skills with a focus on operational clarity and risk mitigation. Proven ability to manage multiple contract cycles simultaneously. About ResultsCX: ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. Results-CX

  • Contract Administrator

    5 days ago

    Bengaluru, Karnataka, India ResultsCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionThe Contract Administrator will oversee the preparation, negotiation, and management of Statements of Work (SOWs), Amendments, and Change Orders for our BPO outsourcing engagements. This role is critical in minimizing operational risk in contact center environments and ensuring alignment with internal and client expectations. The Contract...

  • Contracts Administrator

    2 days ago

    Bengaluru, India Oracle Full time

    The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles. Night shift mandatory The Deal Specialist creates,...

  • Contracts Administrator

    4 days ago

    Bengaluru, Karnataka, India Open Text Corporation Full time

    **Contracts Administrator**: - Req id: 37449- Bangalore, KA, IN**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **You are great at**: -...

  • Contracts Administrator

    2 weeks ago

    Bengaluru, Karnataka, India opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: Reporting into the Renewals function, the Contracts Administrator duties...

  • Contracts Administrator

    1 week ago

    Bengaluru, Karnataka, India Opentext Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Your Impact:Reporting into the Renewals function, the Contracts Administrator duties are to review software contracts, identify non-standard terms and ensure data integrity between the system and the current contract. The role will also assist renewals representatives with transitioning customers to standard terms and conditions where possible.The ideal...

  • Contracts Administrator

    1 week ago

    Bengaluru, Karnataka, India ORACLE Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Job Description Contracts Administrator Location: BENGALURU, KARNATAKA, IndiaJob Identification: 313066Job Category: FinancePosting Date: 10/28/2025, 12:23 AMRole: Individual ContributorJob Type: Regular EmployeeDoes this position require a security clearance? NoYears: 6 to 10 yearsAdditional Info: Visa / work permit sponsorship is not available for this...

  • Contract Administration Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India eBay Full time

    Bengaluru, India - Legal - R0069065 - Onsite At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for...

  • Contracts Administrator

    7 days ago

    Bengaluru, Karnataka, India OpenText Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OPENTEXT - THE INFORMATION COMPANYOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that...

  • Contracts Administrator

    4 days ago

    Bengaluru, India OpenText Full time

    Job Description Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute...

  • Contract Management/Contract Administration

    4 days ago

    Bengaluru, India Talent Worx Full time

    Job Title: Contract Management & Procurement Specialist Experience: 5 8 Years Location: Bangalore, Karnataka Department: Procurement / Legal / Supply Chain Management Employment Type: Full-Time Job Summary: We are looking for an experienced and detail-oriented Contract Management & Procurement Specialist to oversee end-to-end contract lifecycle management,...