Technical Support

5 days ago


Pune, India White Force Full time

Job description Responsibilities: List the responsibilities, these should be the roles KPIs that we would measure on Essential functions and duties: 1. Takes ownership of technical issues and works towards getting them resolved to closure with a minimum TAT. 2. Works with existing team members to successfully triage tech support tickets 3. Provides responsive and exceptional support to customers 4. Resolves escalated customer complaints without the need for team lead intervention 5. Documents troubleshooting and problem resolution steps 6. Participates in providing training to customers if required 7. Gathers performance metrics 8. Performs other related duties and responsibilities as assigned Requirements: For the Type role activities we have identified the required skills, this list must cover all of them along with educational and other qualifications 1. Bachelor's degree in engineering preferably CS/IT required 2. Experience/ Keen interest with relational Database systems such as Jira and MySQL preferred 3. Excellent communication skills in English 4. Customer centric and a proactive mindset 5. An inquisitive and analytical mind & troubleshooting skill 6. A hunger to acquire technical knowledge 7. Must have strong collaborative skills coupled with the ability to question 8. Must have an understanding of standard business practices 9. Must have good writing skills (for documenting the process) 10.Must have strong communication and presentation skills interested candidates can contact on  praveenwhiteforce@gmail.com/ 9039075462


  • Technical support

    1 week ago


    Pune, India Radical Technologies Full time

    Appy Before Position: Technical support Location:  Pune Experience: 1 year CTC  Details: It would be disclosed after the HR round as depends on the performance. Requirements: Qualification: Any Graduate Certification:  Microsoft Azure/Cisco/AWS/red hat/Cybersecurity/MCSA Department: Technical Department Employment Type: Full Time, Permanent Shift: Night...

  • Technical Support

    1 week ago


    Pune, India White Force Full time

    Job description Responsibilities: List the responsibilities, these should be the roles KPIs that we would measure on Essential functions and duties: 1. Takes ownership of technical issues and works towards getting them resolved to closure with a minimum TAT. 2. Works with existing team members to successfully triage tech support tickets 3. Provides...


  • Pune City H.O, Pune, Maharashtra, India STANDARD TECHNICAL SUPPLY LLC Full time

    **Experience**: 2-3 years Minimum **Essential Skills required**: - Confidence and proactive attitude to meet customer needs and promote a product. - Strong communication skills in English, Hindi and Marathi. - Self-motivated, with sound work ethics. - Computer proficiency required. **JOB DESCRIPTION**: - Prepare techno-commercial Quotations for...


  • Pune, India Spes Manning Full time

    Job Description We are seeking a proactive professional for the Technical Support Voice role. You will be responsible for providing technical assistance and troubleshooting for various issues, ensuring excellent customer satisfaction through voice-based support. This role requires strong communication skills, a problem-solving mindset, and a solid...


  • Pune, Maharashtra, India Orcapod Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Technical Support Specialist L2Location: PuneDepartment: AMSJob Summary: We are seeking a skilled and customer-focused Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our clients and internal teams. You will troubleshoot and resolve Web app, mobile app, and server...


  • Pune, Maharashtra, India Dobot Robotics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Provide expert technical support to our channel partners and end usersYour primary tasks will be to support, train and develop our users and partners inIndia. Technical support will be handled through either email, telephone or on site at our users' premises. You will be travelling approximately 90 days a year. Your role will include the following...


  • pune, India beBeeSupport Full time

    Technical Support SpecialistThis role involves delivering technical assistance to end-users, executives, and VIP users. The ideal candidate will be responsible for managing incidents and service requests through CRM tools, maintaining high-quality interaction standards, and ensuring user satisfaction.Manage incidents and service requests through CRM tools...


  • Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Technical Support Voice - Job Description Technical Support Voice (Microsoft EPS Active Directory - Hardware and Networking)Location:Pune (Work From Office), AundhKey Responsibilities:Provide technical support through voice process for Microsoft EPS Active Directory.Handle issues related to hardware and networking.Troubleshoot and resolve problems...


  • Pune, Maharashtra, India CludoBits IT Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCludoBits IT Solutions Pvt Ltd is a leading technology solutions provider, delivering innovative and cost-effective solutions to clients. As an esteemed OEM business partner with industry titans such as IBM, Dell, HP, Lenovo, and Cisco, we specialize in IT Infrastructure, Networking, and System Integration. Our state-of-the-art IT...


  • Pune, India ZMTechnologies Full time

    Job Description Position Overview The Technical Support Executive will be responsible for providing end-to-end technical assistance, installation, configuration, troubleshooting, and customer support for IT infrastructure solutions. This role requires hands-on experience across networking, server architecture, security systems, wireless solutions,...