
Manager Training
2 days ago
Responsible for
o Conducting training for Agent Advisors
o Updation of training modules
o Agent development
Key Roles & Responsibilities:
Conduct training modules for Agent Advisors
o ConductingFCS, BCS , and ICS
o Conducting GID's and IID's
o Conducting PRP and FOD as and when required
Look after training logistics
o Schedule training sessions
o Ensure wider participation of agents in programs
Monitor progress of agents on a continuous basis
o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner
o Ensure that agents follow moral and ethical standards when dealing with clients
o Monitor Agent development
Update training material
o Review present training material
o Scan environment
o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs
Ensure that the agents get updated and continuous information on Max Life products
Facilitate self development of agents
MEASURES OF SUCCESS:
Number of days training
Customer survey rating
Pass percentage of agents
Pass percentage of Agents in IRDA exams
Compliance on IRDA requirements
Reduction in training cost
Awareness level of agents on competition
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