Pharmaceutical Operational Executive

4 days ago

Vadodara, India Finrope Solutions LLP Full time

Pharmaceutical Operations executiveJD,Female Candidates only can apply for this Job.We have an urgent requirement in the QA department UK Shift Timings (02:00pm-11:00pm) during daylight saving - (01:00pm-10:00pm) (Mon to Fri)Domain Name: PharmaceuticalEducation: Bachelor of PharmacyBachelor of Science (Chemistry)Master of Pharmacy Master of ScienceExperience: FresherDesignation Level: Production Office AssistantJob Description :Preparation of worksheet for specials obtained medicine including suspension, solution, cream, ointment, and packing down the tablets and capsules.* Obtaining the order and entering into the system and creating invoices and handling the further process regarding the particular product by internal follow-up for the timely execution of the orderHandling the logistics from creating the shipment and tracking the shipment and post shipment update.* Solving customer queries and following up with them regarding orders.General administrative workTo deal with admin staff either by telephone or electronically for order processingTo promptly respond to, to handle and to resolve customer inquiries.To receive orders from customers.To process orders, forms, applications, and requests.To perform customer verifications.To receive orders from customers.To direct requests and unresolved issues to the MD or the Sales Office Manager.To manage customers' accounts.To keep records of customer interactions and transactions.To record & respond inquiries and complaints.To record details of actions taken.To administer the ordering and invoicing process (both electronically and hardcopy).To communicate and coordinate with internal departments.To follow up on customer interactions.To provide timely feedback to the MD or the Sales Office Manager regarding performance.To adhere to all company policies, procedures, and business ethics codes.To maintain professional internal and external relationships that meet company core values. Experience 0 - 5 Years No. of Openings 3 Education B.Pharma, B.Sc, M.Pharma Role Pharmaceutical Operational Executive Industry Type FMCG / Food / Beverages Gender Female Job Country India Type of Job Full Time Work Location Type Work from Office

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