Customer Service Representative
2 hours ago
job description:job summary:inbound customer services calls, back office, email, e-com and outbound for retail and banking processes.broad responsibilities/ major deliverables: taking/handling inbound customer calls, outbound calls, emails, chat listening to and understanding the customers requirements provide product / service details & benefits to customers providing end to end solutions to the customer asking the correct questions probing and prompting the customer wherever required timely and accurate capturing all the information given by the customer timely follow up with brands as per escalation matrix till closure staying current with knowledge of products/ processes & services offered by the client ensure full adherence to all the quality parameters and sop cooperate with other team members, smes and team leaders.ensure 100% adherence to schedule escalating the call to the team leader / manager, wherever desirable handling irate / demanding customers where necessary, in a tactical mannerExperience0 - 2 YearsNo. of Openings100Education12th PassRoleCustomer Care RepresentativeIndustry TypeCall Centre / BPO / KPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationReliable tech park,Airoli-Navi mumbai
-
Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
-
Customer Service Representative
3 days ago
Navi Mumbai, India AAIDEOLOGY Full time**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
1 week ago
Navi Mumbai, India Glocal Marketing Solutions Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Service Representative
2 days ago
Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**HIRING**_ - **for Customer Support Representative (Automobile Background)**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer...
-
Customer Service Representative
3 days ago
Navi Mumbai, Maharashtra, India IAppel Solutions LLP Full timeCustomer Service Representative (Remote)About Appel Solutions LLPAppel Solutions LLP provides cost-effective outsourcing solutions to businesses across industries including legal, healthcare, leasing, and virtual assistance. Our services include voice support, data entry, back-office operations, technology solutions, and business process outsourcing.We...
-
Customer Service Representative
3 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Representative
3 days ago
Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**HIRING**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or...
-
Customer Service Representative
5 days ago
Navi Mumbai, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's...
-
Customer Service Representative
3 days ago
Navi Mumbai, Maharashtra, India Cubicle Consultancy Full timeSeeking a Customer Service Representative to handle inquiries, resolve issues, and ensure customer satisfaction via phone, email, or chat. Strong communication skills, problem-solving ability, and a customer-first attitude are essential Required Candidate profileCustomer-focused, excellent communicator, quick learner, and skilled in handling queries...
-
Customer Service Representative
1 week ago
Navi Mumbai, India Ghost Research Solutions Full time**Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced only** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹11,000.00 - ₹18,000.00...
