Customer Service Executive-Reputed Logistic Industry-Bangalore, Karnataka, India-5 LPA
4 days ago
JOB DETAILS Liaise with the sales team in order to understand customers’ needs and expectations & deliver smooth shipping experience;Liaise with vendors i.e shipping line, agents, CHA etc to ensure timely service delivery to customer; Manage documentation , special requests & coordination with supply partners. One point contact for all account related escalations; Ensure customer quotations are available, new enquiries are attended & all price procurement is done properly; Document, investigate and resolve customer concerns in a timely fashion; Ensure all invoices are billed & outstanding reminders are made to customer in timely fashion. Ensure that the system is updated with all shipment related updates and guide the customer to check the status online. Follow policies, procedures, standards, and ensure compliance with transport regulations; Review work Instructions periodically and update as required to reflect changes and ensure compliances; Other duties as may be assigned from time to time by the Company. FUNCTIONAL AREA Logistic Industry Recruitment Agency in Bangalore, Logistic Industry Placement Agency in Bangalore, Best Logistic Recruitment Agency in Bangalore, Top Logistic Recruitment Agency in Bangalore, Customer service executive, Customer service executive jobs in Bangalore, Customer service executive jobs in Karnataka, Customer service executive jobs in India, Customer service executive jobs in Maharashtra, Customer care executive jobs in Bangalore, Customer care executive jobs in Karnataka, Customer care executive jobs in India, Customer care executive jobs in Maharashtra, Telecalling, Telecalling jobs in Bnagalore, Telecalling jobs in Karnataka, Telecalling jobs in Maharashtra Apply Now
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS Liaise with the sales team in order to understand customers’ needs and expectations & deliver smooth shipping experience;Liaise with vendors i.e shipping line, agents, CHA etc to ensure timely service delivery to customer; Manage documentation , special requests & coordination with supply partners. One point contact for all account...
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Generating new clients, cold calling to customers2. Visit customers and give them information regarding services 3. Identify new potential customers for the business development 4. Understanding the need of the customers and handling their queries 5. Coordinating with operation department & Pricing department 6. Resolving client queries 7....
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Client - Logistic Set up2. relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector 3. Documentation of processes for each of the assigned clients 4. Ensure customers- queries/escalations are managed with high accuracy/relevance within the agreed SLA/TAT. 5. Calling the customer to collect data 6. Manage...
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Jobs For Sales
4 days ago
Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Generating new clients, cold calling to customers2. Visit customers and give them information regarding services 3. Identify new potential customers for the business development 4. Understanding the need of the customers and handling their queries 5. Coordinating with operation department & Pricing department 6. Resolving client queries 7....
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Client - Logistic Set up2. relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector 3. Documentation of processes for each of the assigned clients 4. Ensure customers- queries/escalations are managed with high accuracy/relevance within the agreed SLA/TAT. 5. Calling the customer to collect data 6....
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Working closely with despatches, suppliers & transport companies2. Planning the delivery and dispatch of goods 3. Planning allotting the vehicles in correct capacity 4. Tracking vehicle, using through GPS 5. Ensure goods delivery is correctly and safely 6. Planning work rotates for vehicle service & supplier 7. Knowledge of attending road...
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Working closely with despatches, suppliers & transport companies2. Planning the delivery and dispatch of goods 3. Planning allotting the vehicles in correct capacity 4. Tracking vehicle, using through GPS 5. Ensure goods delivery is correctly and safely 6. Planning work rotates for vehicle service & supplier 7. Knowledge of attending road...
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Working closely with despatches, suppliers & transport companies2. Planning the delivery and dispatch of goods 3. Planning allotting the vehicles in correct capacity 4. Tracking vehicle, using through GPS 5. Ensure goods delivery is correctly and safely 6. Planning work rotates for vehicle service & supplier 7. Knowledge of attending road...
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Bengaluru, India Seven Consultancy Full timeJOB DETAILS 1. Working closely with despatches, suppliers & transport companies2. Planning the delivery and dispatch of goods 3. Planning allotting the vehicles in correct capacity 4. Tracking vehicle, using through GPS 5. Ensure goods delivery is correctly and safely 6. Planning work rotates for vehicle service & supplier 7. Knowledge of attending road...
