
Retail Store Manager
1 week ago
JOB DETAILS
Assign weekly roster, manage employee attendance, week offs and leaves
Responsible for visual merchandising of the store
Ensure cleanliness of the store at all times by reinforcing tasks with housekeeping
SOPs need to be strictly followed and enforced with team members
Responsible for inventory management and tracking along with monthly stock checks
Keep track and follow up on customer requirements and special orders
Emails need to be sent and followed up on regularly with warehouse team in Bangalore
Conduct daily follow-ups with customers
Overlook spa operations and manage spa appointments
Update KPIs regularly and ensure to meet store targets by motivating team members
Team meetings to over targets and strategies need to be conducted every afternoon
Sales per square feet needs to be monitored categorically on a weekly basis and rearrangement of stock needs to done accordingly
Process returns in case of material damage and creation of debit notes
Willingness to learn and work with a new software (Odoo) to pull reports and manage
Ensure WhatsApp chats, story and catalogue are updated daily
Handle customer complaints by providing appropriate solutions
FUNCTIONAL AREA
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