International Customer Support

1 week ago


Bengaluru Bangalore, India Mind Click Full time

Hello Job Seekers,

Greetings from Mind Click

We are hiring for International Customer Support Relations, for Bangalore location

How to Apply

Interested candidates can send their resume on 8431008343 or submit their resumes to us via mail on [HIDDEN TEXT]

Candidates can also visit our office at Mind Click, Koramangala, Bangalore 

Details:

Role: International Voice Process Representative

Experience: Fresher can apply, If experienced, minimum 1 year of experience in International Voice Process (mandatory for experienced candidates)

Interview time: 12 PM to 5 PM

Job Description:

As an International Voice Process Representative, you will be responsible for handling inbound and outbound calls from international customers. Your primary responsibilities will include:

  • Providing excellent customer service and support to international clients
  • Addressing customer inquiries, resolving complaints, and providing information
  • Accurately documenting customer interactions and updating customer records
  • Working in a fast-paced, customer-centric environment

Key Requirements:

  • Excellent communication skills in English (verbal and written)
  • Ability to work in rotational shifts (US Rotational Shifts)
  • Freshers and Experienced (with minimum 1 year / 12 months) can apply
  • Qualifications: 10th Pass or above
  • Strong problem-solving and decision-making skills
  • Customer-oriented mindset and ability to build rapport with customers
  • Proficiency in using computers and relevant software applications

Additional Information:

  • Candidates should carry valid ID proof to the interview
  • The interview process will consist of 3 rounds: HR, VNA (voice and accent test), and Operations
  • The company offers fixed weekend offs (Saturday and Sunday)
  • The maximum age limit is 32 years

 



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