International Customer Support
3 months ago
**job description**:
**### **Job Title**: Process Specialist - International Customer Support (Voice)
**Location**: Bangalore (Electronic City) | Work From Office
**Shifts**: 24/7 Rotational Shifts (US Shifts) | Night Shift Allowance Up to ₹2,000 | Two-Way Cab Facility
**Experience**: Minimum 2 Years in International Voice Support
**CTC**: Up to ₹5.5 LPA (Fixed) + Allowances + Incentives
**Notice Period**: Immediate Joiners Preferred
**### **Role Overview**:
We are seeking an experienced **Process Specialist** to handle international customer support through voice. You will be responsible for managing customer queries and providing solutions in a professional manner, ensuring high customer satisfaction.
## **Key Responsibilities**:
- Handle inbound calls and resolve customer queries.
- Maintain accurate records of interactions.
- Collaborate with the team to meet performance targets.
## **Qualifications**:
- Min. 2 years of international voice process experience.
- Excellent English communication skills.
- Graduate in any discipline.
## **Benefits**:
- Competitive salary up to ₹5.5 LPA + allowances and incentives.
- Night shift allowance and two-way cab facility.**Job Types**: Full-time, Permanent
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8306472887
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