Customer Relations Specialist

1 month ago


Bengaluru Bangalore, India Aquiva Consulting Private Limited Full time
Job Title: 
Location: Bangalore (On-Site)
Job Type: Full-Time, Permanent
Compensation: Attractive Salary (INR 25,000+), One-way Cab Provided
Work Schedule: 5 Days a Week, 2 Days Off, Rotational Shifts
Minimum Qualification: 10+2 (High School Diploma)
Immediate Joiners Preferred
Job Description:
Aquiva Consulting is seeking dedicated and dynamic Customer Relations Specialists to join the team for a US Mortgage Process. This role involves making outbound calls and managing customer relations, with a focus on providing investment and mortgage support.
Key Responsibilities:
Make outbound calls to customers to provide investment and mortgage support.
Manage and maintain strong customer relations by addressing inquiries and resolving issues efficiently.
Utilize sound knowledge of US mortgage processes to assist customers effectively.
Maintain accurate records of customer interactions and transactions.
Meet and exceed performance targets and quality standards.
Qualifications:
Minimum qualification of 10+2 (High School Diploma).
Previous experience in customer relations, particularly in the US mortgage process, is highly desirable.
Strong understanding of investment and mortgage support.
Excellent communication and interpersonal skills.
Ability to work in rotational shifts.
Immediate joiners preferred.
Compensation and Benefits:
Attractive salary starting at INR 25,000+.
One-way cab provided.
Comprehensive training and career development opportunities.
Supportive and dynamic work environment.
If you are a motivated individual with a passion for customer relations and a solid understanding of the US mortgage process, we invite you to apply for this exciting opportunity.

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