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Semi Voice Process

1 month ago

Hyderabad Secunderabad Telangana, India Hucon Solutions India Private Limited Full time
Description

We are looking for a skilled Semi Voice Process executive to join our team. The ideal candidate should have 1-3 years of experience in a similar role in the Indian job market. The role will involve handling customer queries via phone and email, and providing effective solutions to their problems. The candidate should have excellent communication skills and should be able to multitask effectively.

Responsibilities
  • Handle customer queries via phone and email.
  • Provide effective solutions to customer problems.
  • Maintain records of customer interactions and transactions.
  • Ensure customer satisfaction at all times.

Skills and Qualifications
  • 1-3 years of experience in a similar role.
  • Excellent communication skills in English and Hindi.
  • Ability to multitask and work under pressure.
  • Good typing speed and computer skills.
  • Customer-oriented mindset.
  • Ability to work in a team environment.
  • Knowledge of customer service principles and practices.