Children Senior Team Leader
1 week ago
We are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. We foster a collaborative and inclusive culture that values teamwork and professional growth. We are seeking a Team Leader in Customer Support with experience in the International Voice process for our Mohali location. The ideal candidate will have at least 3 years of experience in team handling and will be responsible for leading a team to deliver outstanding customer service. Lead and manage a team of customer support representatives. Ensure the team meets performance targets and delivers high-quality service. Provide training and support to team members. Monitor and evaluate team performance, providing feedback and coaching. Collaborate with other departments to improve processes and customer experience. Bachelor's degree or equivalent experience. At least 5 years of experience in a customer support role. Proven experience in team management. Strong leadership and team management abilities. Experience in the International Voice process. Familiarity with customer support software and tools. Pay range and compensation package The compensation package will be competitive and commensurate with experience. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.
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Team Leader Operations
3 weeks ago
Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeRole-Team Leader-International Voice ProcessLocation- Mohali🔹 Key Responsibilities:Team Management:Supervise a team of voice agents.Monitor performance and ensure adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.).Handle team scheduling and attendance.Provide coaching, feedback, and performance...
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Team Leader Operations
3 weeks ago
Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeRole-Team Leader-International Voice ProcessLocation- Mohali🔹 Key Responsibilities:Team Management:Supervise a team of voice agents.Monitor performance and ensure adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.).Handle team scheduling and attendance.Provide coaching, feedback, and performance...
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Team Leader Operations
1 week ago
Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeRole-Team Leader-International Voice Process Location- MohaliKey Responsibilities:Team Management: Supervise a team of voice agents. Monitor performance and ensure adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.). Handle team scheduling and attendance. Provide coaching, feedback, and performance evaluations....
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Deputy Team Leaders
1 day ago
Sahibzada Ajit Singh Nagar, India Roundglass Foundation Full timePosition Title: Deputy Lead, The Billion Tree Plantation (RGF) Location: Mohali/Punjab Position Type: Regular, Full-Time At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and...
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Team Lead
3 weeks ago
Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
3 weeks ago
Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeAbout the CompanyWe are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth.About...
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Team Lead
3 weeks ago
Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeAbout the Company We are a leading organization in the customer support industry, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. We foster a collaborative and inclusive culture that values teamwork and professional growth....
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Senior Manager
4 days ago
Sahibzada Ajit Singh Nagar, India Cogneesol Full timeJob Description :We are searching for a seasoned and strategic IT leader to join our team as a Manager/Senior Manager, IT. In this role, you will be responsible for overseeing all aspects of IT Operations, Infra, Network, Helpdesk, and Compliance for our organization of approximately 900+ users. You will be a key member for the leadership team, providing...
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Director Fundraising
3 weeks ago
Sahibzada Ajit Singh Nagar, India Roundglass Foundation Full timePosition Title: Senior Lead, Partnerships Location : Mohali Position Type: Regular, Full-Time Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense ofpurpose. If you care about making a difference and want...
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Director Fundraising
3 weeks ago
Sahibzada Ajit Singh Nagar, India Roundglass Foundation Full timePosition Title: Senior Lead, Partnerships Location : Mohali Position Type: Regular, Full-Time Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense ofpurpose. If you care about making a difference and want...
