Team Leader Operations

Role & responsibilitiesDesignation: Business Support Team Supervisor Business Unit B2C: North America Shift: Evening Shift (US Shift- 18:30 03:30) Location: Vikhroli -Principal Duties/ResponsibilitiesProcess & Stakeholder Management:Deliver/ Manage KPI's and metrics in line with the prescribed targetsPrioritize and organize work according to business...

- Location: Mangalore, Karnataka, India- Shift Timings:Night shifts (exact timings may vary as per business requirement)- Compensation:Up to 7.5 LPA- Benefits:Transport, Meal Allowance, etc.Key ResponsibilitiesSupervise and manage a team to achieve daily, weekly, and monthly targets.Monitor team performance, provide constructive feedback, and ensure...

Responsibilities:Manage daily BPO operations across multiple processes.Ensure SLA and KPI targets are achieved.Lead and guide team leaders and agents to meet performance goals.Maintain process compliance, quality, and client satisfaction.Prepare and present performance reports to management and clients.Requirements:Graduate/Postgraduate with 3–7 years of...

Job Title:Operations Sr. Manager – Voice Process (BPO)Location:Mysore/MangaloreShifts:Rotational Shift including night shiftsEmployment Type:Full-TimeJob Summary:We are seeking a results-drivenOperations Sr. Managerto lead and manage voice-based BPO operations. The ideal candidate will oversee day-to-day process delivery, manage team performance, drive...

About BusinessJOB DESCRIPTIONAdani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned...

About the Role:We are seeking a proactive and detail-oriented Operations Associate (Admin) to manage day-today operational tasks. The role requires strong organizational skills, multitasking ability, and the willingness to support cross-functional teams to ensure smooth operationsKey Responsibilities:Coordinate with vendors and internal teams to streamline...

Position:Team Lead – VPN ProcessLocation:MangaloreExperience:8+ yearsShift:Rotational ShiftsWho We AreunifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology...

Key Responsibilities:Supervise and manage a small team of staff (India-based) handling cold emailing and company research.Assign daily/weekly tasks, set performance goals, and monitor productivity.Review leads, email lists, and ensure quality and accuracy of data collected.Coordinate with the European HQ team regarding new client targets and...

Role OverviewThe Operations Manager will be responsible for ensuring smooth day-to-day functioning of EKAMs back-end operations, with a focus on warehouse efficiency, accurate inventory control, billing and invoicing, timely shipment handling, packing and filling oversight, and close coordination with the production team. This role requires a detail-oriented...

IT Operations Infrastructure Consultant [Prometheus & Grafana] - EG CloudOpsAt EG, we develop software for our customers so they can focus on their profession.Our industry-specific software is built by peers from the industry, and backed by the scale of EG for stability, innovation, and security.We are committed to advancing industries by tackling big...