Retention & Email Marketing Specialist

5 days ago

Gurgaon, India Pocketpills Full time

We’re a healthcare platform for humans, designed for real life. Pocketpills is Canada’s leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we’ve designed a suite of digital care experiences that empower our members to take control of their health wherever life takes them. We don’t believe long line ups at the doctor’s office, confusing refill protocols & one-size-fits-all advice, actually fit with what Canadians need, so we’ve changed the game. Because we do believe Canadians deserve a better way to manage their most important asset, their health. We are looking for a Retention & Email Marketing Specialist to join our India team. In this role, you will be responsible for driving customer engagement, retention, and repeat purchases through effective email, SMS, and lifecycle marketing campaigns. Own and execute retention marketing strategies across email, SMS, and push notifications. Design and manage customer lifecycle campaigns — onboarding, win-back, replenishment, loyalty, and referral programs. Segment and analyze customer data to create personalized campaigns that improve repeat purchase rates and LTV. Work with design/content teams to create engaging copy and creatives aligned with brand tone. Monitor campaign performance, optimize for open/click rates, conversions, and ROI. Implement A/B testing: Continuously test subject lines, content, timing, and workflows to refine campaigns and improve key performance metrics. Stay updated with retention marketing tools, automation platforms, and best practices. 3–4 years of hands-on experience in retention/lifecycle/email marketing. ~ Prior experience in E-commerce / D2C brands is a must. ~ Expertise in marketing automation tools like Braze, HubSpot, and Klaviyo  ~ Strong analytical skills with the ability to use data for decision-making. ~ Excellent communication, copywriting, and project management skills. ~ Ability to work cross-functionally with creative, product, and tech teams.

  • Retention & Email Marketing Specialist

    6 days ago

    Gurgaon, India Pocketpills Full time

    About PocketpillsWe’re a healthcare platform for humans, designed for real life.Pocketpills is Canada’s leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we’ve designed a suite of digital care experiences that empower our...

  • Retention & Email Marketing Specialist

    7 days ago

    Gurgaon, India Pocketpills Full time

    About PocketpillsWe’re a healthcare platform for humans, designed for real life.Pocketpills is Canada’s leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we’ve designed a suite of digital care experiences that empower our...

  • Retention & Email Marketing Specialist

    6 days ago

    Gurgaon, India Pocketpills Full time

    About PocketpillsWe’re a healthcare platform for humans, designed for real life.Pocketpills is Canada’s leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we’ve designed a suite of digital care experiences that empower our...

  • Retention & Email Marketing Specialist

    7 days ago

    Gurgaon, India Pocketpills Full time

    About PocketpillsWe’re a healthcare platform for humans, designed for real life.Pocketpills is Canada’s leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we’ve designed a suite of digital care experiences that empower our...

  • Retention & email marketing specialist

    6 days ago

    Gurgaon, India Pocketpills Full time

    About Pocketpills We’re a healthcare platform for humans, designed for real life. Pocketpills is Canada’s leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we’ve designed a suite of digital care experiences that empower...

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    Gurgaon, India Grip Invest Full time

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    2 days ago

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