Openshift administration

2 weeks ago

Mumbai, India NexTurn Full time
JD below .
The job requires an Engineer to administer the Openshift set up. He/She is required to provide RCA and resolve L2 tickets for the customer issues. He/She is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires the individual to work in Shifts.
What will you do?
Assist the Client with the review of the implemented design documentation
Manage status and health of Openshift
Manage masters and nodes- Addition and remove of apps / worker nodes
Secure Open Shift- Patches and maintain the security architecture / policies defined during LLD
Control access to resources on Open Shift
Monitor and collect metrics on Open Shift
Collaborate with the Customer capacity team and provide technical inputs.
Openshift Backup
Be able to analyze Openshift performance issues and provide solutions.
Assist and engage with the client on Ba U activities.
Categorizing & providing work around for resolutions & defects
Collaborate with Ops team for identification of critical updates, upgrades and validating such in non-prod setup.
Provide RCA and resolution for priority 1 & other important tickets tickets for critical updates, upgrades
Health check for critical applications\ Workloads
Knowledge base addition for support team for first level of Analysis and Basic Log collection in downtime, which will help to reduce the time spend on Incident Calls
Help in troubleshooting the production critical issues \ Priority 1 tickets in conjunction with Red Hat Global Support Services (GSS).
Creating SOP ( standard operating procedures) for critical updates, upgrades for roll-outs
Assist the Client with the administration of a backlog of tasks in an issue tracking tool, which allow the design to be implemented.
Provide knowledge sharing with specified Client representative (s)
Provide a report containing details of the engagement activities, findings and status including the following:
Configuration information changes for RH OCP
Solution specific implementation details
Operational procedures and operational management
Guidance, advice and recommendations for optimizing and improving the Red Hat environment based on Red Hat enterprise experience
Recommendations for potential process or tool changes to optimize the OCP environment
Provide Daily Report, other reports as required
Create SOP
Work along with Various Client Stakeholders from Customer location
Work in Shifts in accordance with Shift Roster (Rotational shifts)
What will you bring?
5+ years of Openshift cluster administration experience
He/She should be able to perform Openshift deployments.
Has a good knowledge on managing container infra setup and should be able to perform the above responsibilities.
Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience
Red Hat certification is preferred.
Good Troubleshooting skills for Openshift clusters
L2 Support and Administration Experience for Openshift clusters
Has experience in working with Large customer setups
Preferred work experience for Indian customers
Experience in working at customer locations. This job is in Mumbai
Has excellent Communication skills to drive technical conversations with the customer.

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