OpenShift Administration

11 hours ago

Mumbai, India NexTurn Full time

JD below.

The job requires an Engineer to administer the Openshift set up. He/She is required to provide RCA and resolve L2 tickets for the customer issues. He/She is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires the individual to work in Shifts.

 

 

What will you do?

 

  • Assist the Client with the review of the implemented design documentation
  • Manage status and health of Openshift
  • Manage masters and nodes- Addition and remove of apps / worker nodes
  • Secure OpenShift- Patches and maintain the security architecture / policies defined during LLD
  • Control access to resources on OpenShift
  • Monitor and collect metrics on OpenShift
  • Collaborate with the Customer capacity team and provide technical inputs.
  • Openshift Backup
  • Be able to analyze Openshift performance issues and provide solutions.
  • Assist and engage with the client on BaU activities.
  • Categorizing & providing work around for resolutions & defects
  • Collaborate with Ops team for identification of critical updates, upgrades and validating such in non-prod setup.
  • Provide RCA and resolution for priority 1 & other important tickets tickets for critical updates, upgrades
  • Health check for critical applications\ Workloads
  • Knowledge base addition for support team for first level of Analysis and Basic Log collection in downtime, which will help to reduce the time spend on Incident Calls
  • Help in troubleshooting the production critical issues \ Priority 1 tickets in conjunction with Red Hat Global Support Services (GSS).
  • Creating SOP ( standard operating procedures) for critical updates, upgrades for roll-outs
  • Assist the Client with the administration of a backlog of tasks in an issue tracking tool, which allow the design to be implemented.
  • Provide knowledge sharing with specified Client representative (s)
  • Provide a report containing details of the engagement activities, findings and status including the following:
  • Configuration information changes for RH OCP
  • Solution specific implementation details
  • Operational procedures and operational management
  • Guidance, advice and recommendations for optimizing and improving the Red Hat environment based on Red Hat enterprise experience
  • Recommendations for potential process or tool changes to optimize the OCP environment
  • Provide Daily Report, other reports as required
  • Create SOP
  • Work along with Various Client Stakeholders from Customer location
  • Work in Shifts in accordance with Shift Roster (Rotational shifts)

 

What will you bring?

 

  • 5+ years of Openshift cluster administration experience
  • He/She should be able to perform Openshift deployments.
  • Has a good knowledge on managing container infra setup and should be able to perform the above responsibilities.
  • Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience
  • RedHat certification is preferred.
  • Good Troubleshooting skills for Openshift clusters
  • L2 Support and Administration Experience for Openshift clusters
  • Has experience in working with Large customer setups
  • Preferred work experience for Indian customers
  • Experience in working at customer locations. This job is in Mumbai
  • Has excellent Communication skills to drive technical conversations with the customer.

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