Chief Delivery Officer

1 week ago


Bengaluru, India TRUGlobal Full time

Chief Delivery Officer / EVP – Global Delivery Role Overview The Chief Delivery Officer (CDO) / EVP – Global Delivery is responsible for leading end-to-end delivery operations across Infra, AI & Analytics, Cloud, CRM, and ERP service lines. The role ensures predictable, profitable, and high-quality delivery while driving transformation, scalability, and customer success across global engagements. Key Responsibilities 1. Delivery Leadership & Governance Lead execution of large, complex client engagements across Infra, AI, Cloud, CRM, and ERP portfolios. Establish robust delivery governance frameworks with defined KPIs, SLAs, and escalation mechanisms. Ensure high-quality, on-time, and profitable delivery across all regions. 2. Leadership Hiring & Management Build, mentor, and manage a strong leadership layer including Delivery Heads, Program Directors, and Solution Architects. Drive succession planning, performance accountability, and a customer-first delivery culture. 3. Presales & Solutioning Partner with Sales and



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