Service Management Coordinator

Rubrik is on a mission to secure the world’s data. With our Zero Trust Data Security™ platform, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik protects data wherever it lives—across enterprise, cloud, and SaaS—and delivers data observability, orchestration, and recovery at scale.

The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. If you're passionate about making an impact and shaping the future of cloud and platform infrastructure—we'd love to hear from you.

Rubrik is hiring a strategic and hands-on Director – Global Infrastructure Services to lead and grow our infrastructure presence in Bangalore. This role is a key leadership position within the GIPS (Global Infrastructure & Platform Services) organization, whose end-to-end responsibility spanning:
- Data Centers & Colocation
- Networking (Enterprise + Production)
- Cloud Operations (AWS, GCP, Azure, OCI)

You will act as the senior lead for GIPS in India, partnering with global leaders to drive delivery, talent growth, operational maturity, and modernization across infrastructure domains. Serve as the India-based senior leader for the Global Infrastructure & Platform Services organization.
Build, lead, and scale teams across compute, storage, networking, and cloud operations, aligned with global strategies.
Establish operational rigor across all infrastructure services, including monitoring, incident response, capacity management, and change control.
Help lead network strategy, including corp-location connectivity, Data Center network and network security, establishing Rubrik’s virtual backbone to address growing multi-cloud connectivity requirements.
Define and drive platform modernization efforts: automation, Infrastructure-as-Code, observability, and service reliability.
Foster a DevOps-centric culture that breaks silos between operations and engineering.
Represent GIPS India in executive discussions, planning cycles, and leadership forums.
15+ years of experience in infrastructure engineering or operations, with at least 5+ years in director-level or senior leadership roles.
~ Proven track record managing multi-disciplinary infrastructure teams: compute, storage, networking, cloud.
~ Deep technical understanding of data center infrastructure, cloud-native platforms/networking, and enterprise systems.
~ Strong operational background in incident management, service reliability, monitoring, and performance tuning.
~ Experience operating in hybrid cloud environments & networking capabilities across AWS, GCP, Azure, and/or OCI.
~ Strong leadership and communication skills, with experience influencing at the executive level.

Experience leading India-based engineering or ops teams for global technology companies.
Familiarity with modern tooling such as Terraform, Ansible, Kubernetes, and observability platforms.
Knowledge of network security and compliance standards.
Background in SaaS, platform engineering, or enterprise-scale operations is a plus.

Long-Term Ownership
Evolve Bangalore into a center of excellence for global infrastructure delivery and operations.
Drive infrastructure evolution aligned with Rubrik’s business growth, cloud expansion, and security posture.
Help shape the infrastructure strategy for one of the fastest growing enterprise software companies.
Be part of a leadership team that invests in people, platform, and long-term vision.

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