Head of CRM and Digital

2 weeks ago

Bangalore, India C5i Full time

C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. This role is pivotal in shaping the company’s client engagement journey—from first contact to solution presentation—ensuring accelerated business growth through consultative selling, pipeline generation, and high-quality opportunity management. The Head of Pre-Sales and Inside Sales will play a strategic role in building credibility with clients, enabling deal conversions, and mentoring a high-performance team to drive measurable impact. Design and implement the pre-sales and inside sales strategy to align with C5i’s long-term business objectives. Oversee RFP/RFI management, solution demonstrations, proof-of-concepts, and value-led presentations for enterprise clients. Build a repository of strategic solution collaterals, competitive intelligence, and industry-specific use cases to strengthen client engagement outcomes. Monitor and report on sales metrics including opportunity quality, conversion cycles, bid success rates, and productivity benchmarks. Mentor and equip the pre-sales and inside sales team with consultative selling techniques, market intelligence, and advanced communication skills. MBA/Engineering or relevant Master’s degree in Sales, Marketing, or Business Management. ~18-20 years of proven experience in leading pre-sales and inside sales functions within technology, analytics, SaaS, or consulting-driven organizations. ~ Expertise in opportunity qualification, solutioning, and management of complex client pursuits. ~ Demonstrated success in building and scaling high-performing sales enablement teams. ~ Strong domain expertise in analytics, digital transformation, SaaS, or enterprise technology (aligned to C5i’s business focus). ~ Exceptional communication, executive presence, and stakeholder management skills for CXO-level engagements. ~ Proficiency in CRM platforms, pipeline management, and sales automation tools. ~ Lead Generation & Pipeline Building Proposal and Bid Management CRM and Sales Automation Tools Team Mentorship and Capability Building As Head of Pre-Sales and Inside Sales, you will gain: A competitive compensation package, aligned with your expertise and industry standards. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.

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