Outreach Education Specialist

6 days ago

New Delhi, India Estero Education Services Full time
About Estero Education Services Estero Education Services is a New Zealand-registered education consultancy specializing in international student recruitment and university collaborations. We proudly partner with all eight New Zealand universities, along with Institutes of Technology and Private Training Establishments of New Zealand. With a physical presence across eight cities in India, Nepal, and Sri Lanka, Estero is a trusted name in guiding students towards achieving their global education dreams.

Our mission is to provide personalized, high-impact guidance to students, matching them with universities and programs that align with their academic strengths, career aspirations, and personal goals.

We are seeking a Student Success Advisor – New Zealand Higher Education to support students in identifying their ideal universities and programs, with a core focus on New Zealand's higher education landscape. The role involves providing one-on-one career counselling, managing student inquiries, and ensuring a seamless application process to international institutions.

This position is perfect for someone passionate about helping students unlock global opportunities through quality education while fostering meaningful relationships with students, parents, and university partners.

Student Counselling & Career Guidance
Provide expert advice to students and their families about study options in New Zealand, including courses, universities, scholarships, and career pathways
Assess students’ academic backgrounds, interests, and career goals to recommend the best-fit programs and institutions.
Guide students on university applications, personal statements, and admission requirements
Offer counselling not only to new graduates but also to working professionals seeking career shifts or further study abroad opportunities.
 
Maintain and update student databases, tracking leads and applications to maximize conversion rates.
Address face-to-face, phone, and email inquiries promptly and professionally.

University & Stakeholder Engagement
Serve as a bridge between students and New Zealand university representatives, ensuring smooth communication.
Collaborate with internal teams to organize student fairs, university webinars, and promotional events.
Provide feedback to the marketing team about student interests and program demand to strengthen Estero’s outreach.

Ensure accurate data entry into CRM systems for efficient tracking of student progress.
Assist in event planning and execution, including school/university visits and education fairs.

Bachelor's degree from a recognized institution (Master's degree preferred but not required).
# Excellent communication skills - strong English proficiency in writing, speaking, and presenting.
# Client relationship experience is highly desirable - previous roles in sales, HR, or marketing will be an advantage.
# Knowledge of New Zealand's higher education sector and admission processes is preferred.
# Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM tools.

Why Join Estero Education Services?
Be a part of a global mission - helping students achieve their international education goals.
Gain expertise in New Zealand's higher education system by working with top-tier universities and academic leaders.
Develop your counselling skills through hands-on experience and training.
Career growth opportunities - in an organisation expanding its global footprint.
 

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