Manager - Retention Analytics

2 weeks ago

bangalore, India Zepto Full time
Our Story
Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai.
We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture Partners, and more We’ve also built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, and institutions like Stanford, INSEAD, IIM, and IIT.
Your Role
As part of the Growth team, you will be responsible for user retention and this will include designing the user journeys across multiple stages of the funnel to expand the share of wallet of the user on the platform. If you enjoy leveraging data for creative problem-solving, this role would be a great fit for you. What you would do:
● Responsible for segmenting the existing users based on their past purchase behaviors, basis duration, and category adoption.
● Responsible for uncovering opportunities to drive growth from existing buyers through upselling, cross-sell and repeat, maximizing ARPU (average revenue per user) on a multi-category platform like Zepto
● Building the right touch points throughout the order and user journey to maximize ARPU, and effectively build the best-in-class shopping experience on the Zepto app
● Experiment with multiple upselling and cross-selling techniques to different segments to assess what works best for a specific segment using various techniques like AB testing, geo experimentation
●Periodically benchmark app conversion rate across parameters such as useability and features against competition and industry.
● A constant hunger to derive insights from data. Extreme user-centricity and solid logical thinking
● Setting up automated dashboards to analyze and track data
Qualifications & Experience
● Profound knowledge and hands on experience of SQL and Excel. Knowledge of Python is a plus
● 1-3 years of experience of analytics in an online B2C setup
● Bachelor's Degree from an accredited university or college.
● Able to work with others in a fast-paced, team environment and to interact effectively with all levels of management.
● Results-oriented with excellent communication and interpersonal skills, can work individually with minimal or no supervision
What We’re Looking For
● People with an endless curiosity and hunger to learn
● Owners who will think of Zepto as their own venture
● Ability to work in a fast paced environment and manage stakeholders across different teams, good communication skills with ability to work individually

  • Manager - Retention Analytics

    1 month ago

    bangalore, India Zepto Full time

    Our StoryZepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai.We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture Partners,...

  • Manager - retention analytics

    1 month ago

    Bangalore, India Zepto Full time

    Our Story Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai. We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture...

  • Manager - Retention Analytics

    1 month ago

    Bangalore, India Zepto Full time

    Our Story Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai. We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture...

  • Manager - Retention Analytics

    2 weeks ago

    bangalore, India Zepto Full time

    Our StoryZepto is a fast-growing startup thatdelivers groceries in 10 minutes flatthrough an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai.We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture Partners, and...

  • Manager - Retention Analytics

    1 month ago

    Bangalore, India Zepto Full time

    Our Story Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai. We’re incredibly well-funded and our investors include Y-Combinator, Nexus...

  • Manager - Retention Analytics

    4 weeks ago

    bangalore, India Zepto Full time

    Our Story Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai. We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture Partners,...

  • Manager - Retention Analytics

    1 month ago

    bangalore, India Zepto Full time

    Our StoryZepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai.We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture Partners,...

  • Manager - Retention Analytics

    1 month ago

    bangalore, India Zepto Full time

    Our Story Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re currently delivering in Mumbai, Bangalore, Delhi, Pune, Hyderabad, Kolkata and Chennai. We’re incredibly well-funded and our investors include Y-Combinator, Nexus Venture...

  • CLM/Retention Manager

    7 days ago

    bangalore, India Turno Full time

    We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining existing customers and managing end-to-end funnel stage metrics for an acquired user to drive better retention. The role involves working closely with cross-functional teams and optimizing customer journeys by applying growth principles to...

  • Clm/retention manager

    6 days ago

    Bangalore, India Turno Full time

    We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining existing customers and managing end-to-end funnel stage metrics for an acquired user to drive better retention. The role involves working closely with cross-functional teams and optimizing customer journeys by applying growth principles to...

  • CLM/Retention Manager

    7 days ago

    bangalore, India Turno Full time

    We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining existing customers and managing end-to-end funnel stage metrics for an acquired user to drive better retention. The role involves working closely with cross-functional teams and optimizing customer journeys by applying growth principles to...

  • Senior Product Manager( Retention)

    2 weeks ago

    bangalore, India BrightCHAMPS Full time

    What is BrightChamps?A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries...

  • Senior Product Manager( Retention)

    2 weeks ago

    bangalore, India BrightCHAMPS Full time

    What is BrightChamps? A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries...

  • Senior product manager( retention)

    2 weeks ago

    Bangalore, India BrightCHAMPS Full time

    What is Bright Champs? A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. Bright CHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other...

  • Senior Product Manager( Retention)

    2 weeks ago

    bangalore, India BrightCHAMPS Full time

    What is BrightChamps?A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries...

  • Deputy Manager

    6 days ago

    bangalore, India Games24x7 Full time

    Introduction:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India’s first and largest online rummy platform, My11Circle, the country’s fastest growing fantasy sports platformA pioneer in...

  • Deputy manager

    7 days ago

    Bangalore, India Games24x7 Full time

    Introduction: Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11 Circle, the country’s fastest growing fantasy sports platform A...

  • Deputy Manager

    7 days ago

    bangalore, India Games24x7 Full time

    Introduction: Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India’s first and largest online rummy platform, My11Circle, the country’s fastest growing fantasy sports platform A pioneer...

  • Deputy Manager

    7 days ago

    bangalore, India Games24x7 Full time

    Introduction:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India’s first and largest online rummy platform, My11Circle, the country’s fastest growing fantasy sports platformA pioneer in...

  • Senior Product Manager( Retention)

    2 weeks ago

    Bangalore, India BrightCHAMPS Full time

    What is BrightChamps? A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries...