Telecalling Executive

13 hours ago


India ImpactHub Connect Full time
Company Description

ImpactHub Connect is India's emerging work-as-a-service platform, enabling enterprises to scale their business through end-to-end management and outcome-based execution of core business functions. Our tech-driven solutions allow enterprises to variabilize fixed costs, optimize toplines, and focus on profitability. We specialize in recurring business functions such as content moderation, auditing, due diligence, telecalling, and influencer marketing. Our community consists of 200+ trained executives and 50+ experienced managers who ensure a seamless experience for our clients.

Role Description

This is a full-time remote role for a Telecalling Executive. The Telecalling Executive will be responsible for making outbound calls to customers, explaining and promoting products or services, addressing customer inquiries, and maintaining accurate records of each call. Additional duties include following up on leads, conducting surveys, and providing top-notch customer service.

Qualifications
  • Excellent verbal communication and interpersonal skills
  • Experience in telecalling, customer service, and relationship management
  • Ability to work independently and remotely
  • Proficiency with CRM software and data entry skills
  • Strong organizational skills and attention to detail
  • Previous experience in a similar role is a plus
  • High school diploma or equivalent; Bachelor's degree is a plus


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