Customer Service Representative
10 hours ago
Location: Andheri East, Mumbai Employment Type: Full-Time Reports to : Operations Manager About Salt Oral Care: At Salt Oral Care , we’re revolutionizing oral health with sustainable, high-quality products designed to promote healthy smiles and a healthier planet. Our mission is to deliver effective, eco-friendly solutions while maintaining a seamless customer experience. As part of our growing team, you’ll have the chance to drive operational excellence and contribute to a brand committed to sustainability and innovation Key Responsibilities: Customer Support: Respond to customer inquiries via email, chat, and social media promptly and professionally. Order Management: Assist customers with order tracking, returns, exchanges, and refunds. Product Knowledge: Maintain an in-depth understanding of our products to effectively address customer questions and concerns. Problem Resolution: Resolve customer issues efficiently, ensuring a positive experience and maintaining high customer satisfaction. Feedback Collection: Gather and relay customer feedback to relevant departments for continuous product and service improvement. Team Collaboration: Work closely with the marketing, sales, and logistics teams to ensure a seamless customer experience. Documentation: Maintain accurate records of customer interactions and transactions. Qualifications: Previous experience in customer service or a related field, preferably in e-commerce or consumer goods. Excellent written and verbal communication skills. Strong problem-solving abilities and a customer-first attitude. Ability to work in a fast-paced environment and handle multiple inquiries efficiently. Knowledge of Shopify (preferred but not mandatory). Salary: 20,000 inr to 40,000 inr per month depend on the experience What We Offer: Competitive salary and comprehensive benefits package. Opportunity to lead supply chain operations in a fast-growing, sustainability-focused company. A collaborative, dynamic, and supportive work environment. Career development and growth opportunities. Flexible work arrangements.
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Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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Customer Service Representative
2 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
2 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
3 weeks ago
Mumbai, India NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...
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Customer Service Representative
3 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
3 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
1 week ago
Mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer service representative
2 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and i OS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
2 weeks ago
Mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer service representative
2 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and i OS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
