Business Analyst
6 days ago
Hi,This is with regards to an opening with Global Financial Services Firm in MumbaiRole - Business AnalystSkills - HRSD Module + ServiceNow + Business AnalysisExp - 8 to 12 yearsResponsibilities:▪ Conduct a comprehensive review of the current HRSD setup, assessing processes,configurations, and adoption levels across Case & Knowledge, Lifecycle Events, and EmployeeCenter.▪ Engage HR process owners to capture feedback and identify pain points, manual bottlenecks,and automation opportunities.▪ Analyse and document current-state HR service delivery processes; design improved workflowsleveraging new ServiceNow capabilities.▪ Lead requirement gathering with HR Centres of Excellence (COEs), HR Operations, and IT toprioritise enhancements for future platform phases.▪ Define and manage user stories, acceptance criteria, and functional documentation for newfeatures, integrations, and improvements.▪ Partner with developers and architects to design and validate solutions across:▪ Employee Center Pro and Alumni Center – personalised employee experiences, dynamiccontent▪ Case & Knowledge Management – optimisation of categories, templates, and SLAs▪ Journey Management – onboarding, transitions, offboarding experiences▪ Now Assist / GenAI – use-case design for case summaries, intelligent search, conversationalAI▪ Virtual Agent – improved HR chat automation and case routing▪ Define metrics and dashboards to measure employee experience, case resolution times, andself-service adoption.▪ Drive UAT planning, stakeholder demos, and change management to ensure smooth adoptionof refreshed HRSD functionality and platform upgrades▪ Produce training guides using WalkMe, process documentation, and governance materials toembed consistency across HR operations.▪ Maintain awareness of ServiceNow release cycles, evaluating new HRSD and AI-enabledfeatures for ongoing enhancement▪ Mentor junior team members on ServiceNow HRSD best practices
-
Business Analyst
1 week ago
Mumbai, India GSR Business Services Full timeJob Description Minimum 5 Years (Candidates with less than 5 years of experience, relocation requirements, or notice period above 5 days will not be considered) - Gather, analyze, and document business and technical requirements to support product development and process improvement. - Develop and maintain comprehensive documentation including Business...
-
Business Analyst
4 days ago
Mumbai, Maharashtra, India GSR Business Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDear Aspirants,Urgent HiringOnly Immediate joiners requiredDesired Candidate Profile5+ years of experienceLocation: WFO: MumbaiProject client :SBI MFMandatory skills: Business Analyst, excelExp : 5+yrs (Only) You can register by sharing your CV, Notice period and Expected CTC to Whatsapp for immediate response (May not be available for call).Apply If you are...
-
Sr Presales Business Analyst
2 weeks ago
Mumbai, Maharashtra, India T&N Business Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe are seeking a dynamic Sr Presales Business Analyst to lead our pre-sales activities for ecommerce solutions.Role :Sr Presales Business Analyst – Magento/EcommerceLocation:Ahmedabad / MumbaiExperience:4 – 7 yearsJob Type:Full-TimeThis role is exclusively focused on pre-sales, requiring a candidate who can bridge the gap between client needs and...
-
Business Analyst
2 weeks ago
Mumbai, Maharashtra, India Acura Solution Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Description:1. Requirements Gathering: The Business Analyst is responsible for gathering and documenting business and user requirements for business solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities...
-
Business Analyst
2 weeks ago
Mumbai, Maharashtra, India Acura Solution Full time ₹ 5,00,000 - ₹ 25,00,000 per yearJob Description:Job name-Business analyst- Digital bankingVertical-Business solution GroupPosition reporting to role-Lead BA, Retail BankingJob purpose-Creating, Owning and Managing Business Requirements Across projects in business lineManagerial responsibilities-Basic Managerial Responsibilities relating to coordination with diverse groups - business users,...
-
Business Analyst
2 weeks ago
Mumbai, India dMACQ Full timeCompany DescriptiondMACQ, a software tech company, is a leader in workplace digitization solutions, offering organizations a secure, intelligent information management platform. Trusted by over 300 customers worldwide, including industry giants like Adidas, Tata AMC, Sony, ThyssenKrupp, SBI Mutual Fund, IDFC First Bank, and WPP, dMACQ provides an end-to-end...
-
Business Analyst
2 weeks ago
Mumbai, Mumbai Suburban, Navi Mumbai, India G R Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per yearExperience as a Business Analyst, specifically in the BFSI domain (Banking, NBFCs, Payment Gateways, etc.). Business Analyst- 5+ years Lead Business Analyst- 7+ years We are looking for only 15-20 days Immediate Joiners
-
Business Analyst
2 weeks ago
Mumbai, India dMACQ Full timeCompany Description dMACQ, a software tech company, is a leader in workplace digitization solutions, offering organizations a secure, intelligent information management platform. Trusted by over 300 customers worldwide, including industry giants like Adidas, Tata AMC, Sony, ThyssenKrupp, SBI Mutual Fund, IDFC First Bank, and WPP, dMACQ provides an end-to-end...
-
Business Analyst
7 days ago
Mumbai, India dMACQ Full timeCompany Description dMACQ, a software tech company, is a leader in workplace digitization solutions, offering organizations a secure, intelligent information management platform. Trusted by over 300 customers worldwide, including industry giants like Adidas, Tata AMC, Sony, ThyssenKrupp, SBI Mutual Fund, IDFC First Bank, and WPP, dMACQ provides an end-to-end...
-
Business Analyst
7 days ago
Mumbai, India dMACQ Full timeCompany DescriptiondMACQ, a software tech company, is a leader in workplace digitization solutions, offering organizations a secure, intelligent information management platform. Trusted by over 300 customers worldwide, including industry giants like Adidas, Tata AMC, Sony, ThyssenKrupp, SBI Mutual Fund, IDFC First Bank, and WPP, dMACQ provides an end-to-end...
