ServiceNow Developers/Consultants

CRN Magazine Fast50 Ranking

· Asia Pacific & Japan ServiceNow Elite Partner of the Year 2022

· WFH & Office Flexible Arrangement

· A multi-award-winning business, we're proud to have been recognised as the Asia Pacific & Japan, ServiceNow Elite partner of the year in 2019, 2020 and 2021. That means we value trust-based and caring leadership, a supportive learning environment, continuous innovation, and giving you opportunities to do things you've never done before.

Our focus is enterprise service management, and we have deep knowledge of and experience in digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management. both local and remote. You should expect to engage with various clients from commercial to enterprise and have the ability to switch context and customer easily.

You will have the technical prowess to deliver successful outcomes for our customers, ideally a technologist at heart, who enjoys understanding the depths of the platform and view coding as a hobby outside of work. Enable will motivate you to go further and experience new areas to strengthen your capabilities as a consultant - always with the support of your peers, mentors and leaders.

Contributing and supporting process improvement automation including - Solutions pros/cons and risks management.

~ Implementation and delivery of client solutions, while adhering to ServiceNow technical best practices and standards.

~ Performing as an individual contributor on client engagements or as part of the team while supporting Implementation and taking ownership of tasks and/or project workstreams and guiding junior professionals

~ Hands-on technical delivery (including development, testing and implementation) of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc)

~ Ensuring technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes

~ Assisting in the uplift of consultant capability through mentoring, feedback and support of other Enablers in new activities and product understanding · Achieving additional Certified Implementation Specialist (CIS) certifications within the various product lines

Minimum of 4+ years experience across ServiceNow Design and Development within a client-facing role environment

~ Hands-on experience beyond ITSM into ITOM, Project Portfolio Management, HR Management, Field Service Management

~ ServiceNow Mastery and Client Engagement

~ Solid experience across - requirements gathering, process documentation, solution designs and detailed requirements

~ Proven experience in defining and deploying 'to be' Continual Service Improvement processes and in identifying solutions from a people, process and technology perspective

~ Certified implementation consultant across ITSM

~ Experience across multiple ServiceNow releases ideally from Kingston to the most recent version, ability to clearly articulate release updates and impacts on customers

~ Understanding of, and ability to adapt to, both waterfall and Agile project methodologies · Proficiency in scripting including JavaScript, CSS, HTML, Angular and REST API integration experience.

IT Degree or relevant tertiary education in Computer Science

ServiceNow CSA + CIS ITSM

ITIL Foundation Certified

Bonus Points:

Additional ServiceNow certifications including - ServiceNow Suite Certified

Exposure to/general understanding of ServiceNow licensing

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