Manager - Legal Support & Litigation (US Shift)

3 days ago


Noida, Uttar Pradesh, India EXL Full time

Shift: US Shift(5.30 PM Onwards)Work Mode: HybridRole Overview:Experienced and strategically minded Solutions CoE Manager to lead legal solutioning and project transitions within Legal Support Services practice. The ideal candidate will possess deep expertise in U.S. claims litigation processes, legal operations, client engagement and will play a critical role in pre-sales support, due diligence and capability buildout.Key Responsibilities:Lead the solutioning and transition of legal support engagements from discovery to steady stateParticipate in client due diligence sessions and document "as-is" and "to-be" workflowsDesign and deliver pre-process and process-specific training for new engagementsWork directly with client stakeholders (law firms or insurance carriers) to capture requirements and customize solutionsBuild and maintain reusable solution assets (SOPs, training decks, playbooks)Collaborate with delivery teams to ensure seamless knowledge



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