Tata Consultancy Services | Cisco voice | hyderabad

2 weeks ago


hyderabad, India Tata Consultancy Services Full time
TCS hiring
Role: Cisco Voice
Location: Hyderabad
Experience: 4-6
Must Have:
Cisco Unified Contact Center, Cisco Unified Communications Manager, Avaya
Experience in handling Cisco IP telephony Network Infrastructure.
Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc
Understanding of the following Cisco Unified Communication Products
Cisco Call Manager Express
Understanding of Cisco Licensing models
Cisco Unified Communication Express & Cisco Unity express
Cisco IM&P and Jabber
Gatekeepers
Gateway protocols: H323, SIP, MGCP, SCCP.
ITIL Knowledge – Incident, Change, Configuration, Problem Management
Problem analysis and resolution skills.
Knowledge in Cisco Unity Connection (Release 10X to 11X)
Knowledge in planning and designing Cisco unified Communications network
Knowledge in Cisco Session Management platform (SME)
Knowledge in Session Border Controller technology
11.Expert knowledge in SIP Trunk
12.Knowledge of UCS and virtualization technologies

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