Cisco voice

3 weeks ago


Hyderabad, India Tata Consultancy Services Full time

TCS hiring


Role: Cisco Voice


Location: Hyderabad


Experience: 4-6


Must Have:


Cisco Unified Contact Center, Cisco Unified Communications Manager, Avaya

  1. Experience in handling Cisco IP telephony Network Infrastructure.
  2. Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc
  3. Understanding of the following Cisco Unified Communication Products

Cisco Call Manager Express

Understanding of Cisco Licensing models

Cisco Unified Communication Express & Cisco Unity express

Cisco IM&P and Jabber

Gatekeepers

Gateway protocols: H323, SIP, MGCP, SCCP.

  1. ITIL Knowledge – Incident, Change, Configuration, Problem Management
  2. Problem analysis and resolution skills.
  3. Knowledge in Cisco Unity Connection (Release 10X to 11X)
  4. Knowledge in planning and designing Cisco unified Communications network
  5. Knowledge in Cisco Session Management platform (SME)

Knowledge in Session Border Controller technology

11.Expert knowledge in SIP Trunk

12.Knowledge of UCS and virtualization technologies


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