
Team Lead
4 days ago
Experience Required: 5+ years in US Healthcare RCM, including 2+ years in managing teams/processes
We’re looking for highly driven and experienced Team Leads to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM).
Lead and manage a team of 30+ AR associates to ensure high performance.
Support production and delivery for client-specific RCM processes and projects.
Conduct regular quality assurance reviews to maintain service excellence.
Set performance goals, delegate tasks, and monitor execution for efficiency.
Identify training needs and deliver targeted coaching to enhance team capabilities.
Collaborate with quality auditors to ensure compliance and improve quality scores.
Demonstrate expertise in end-to-end RCM , particularly AR and denial management .
Qualifications & Experience
Bachelor’s degree or equivalent.
Experience:
Minimum 5 years in US Healthcare RCM
At least 2 years in a Team Leader / Process Coach / Team Coach role
Current designation should reflect team leadership (Immediate joiners preferred)
Deep understanding of AR processes, denial management, and payer-specific guidelines.
Ability to analyze KPIs and improve team and process performance.
Proficient in AR management software/tools, and experienced with HIPAA compliance .
Familiarity with insurance billing , payer contracts , and medical coding (CPT / ICD-10) .
Advanced Excel and reporting skills for data tracking and decision-making.
Able to adapt to dynamic client needs and shifting healthcare industry standards.
At Wave Online Infoway , we’re transforming healthcare through cutting-edge RCM solutions. Wave Online Infoway
Empowering healthcare through expert RCM solutions
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