Legal Documentation Specialist

23 hours ago

Mumbai, India Scry AI Full time
Documentation Specialist (Enterprise AI Solutions) Location: India (Remote)
Employment Type: Full-Time
Schedule: Monday to Friday, Day Shift
Experience: 2+ years in Technical Writing, Product Documentation, or Developer Docs

Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI institutions to drive efficiency, insight, and compliance. Our solutions support complex workflows across finance, insurance, and operations by automating data extraction, analysis, and real-time intelligence delivery.

We are looking for a Documentation Specialist to own customer-facing and internal documentation. You will translate complex AI and enterprise workflows into clear guides, API references, and in-product help that accelerate adoption and reduce support load.

As a Documentation Specialist, you will plan, author, and maintain high-quality documentation across product guides, API references, release notes, and knowledge base content. Your work will help customers onboard faster, developers integrate reliably, and internal teams operate with a single source of truth.

Content Strategy and Planning
Define content scope, audiences, and success criteria for each doc set.
Authoring and Editing
Write and edit product guides, how-tos, FAQs, troubleshooting, and release notes.
Organize content with clear navigation, versioning, and cross-references.
Quality, Analytics, and SEO
Compliance and Security Notes
Document data handling, privacy, and compliance considerations for BFSI clients.
2+ years in technical writing or product documentation for software.
~ Strong command of plain language and audience-focused structuring.
~ Experience with docs frameworks such as Docusaurus, MkDocs, or Sphinx.
~ Excellent communication, interviewing, and editing skills.

Experience documenting APIs or SDKs, familiarity with REST or GraphQL and tools like Postman.
Exposure to AI, data pipelines, or ML model lifecycle concepts.
Understanding of enterprise or BFSI workflows, security, and compliance needs.
Balances speed of delivery with editorial quality.
Is comfortable testing product flows to verify behavior.
Uses data to decide what to write next and how to improve existing content.

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