Salesforce service cloud architect

1 week ago

Bangalore, India Brillio Full time

Architect and Design Solutions: Lead architectural design and planning for projects Must have - Service cloud , experience cloud, Einstein AI tools, Multi cloud specialist (more than 2 clouds) Good to have : Salesforce Data Cloud and Einstein, and Marketing Cloud CDP. Design scalable and secure architectures that support personalized customer engagement. · Data Cloud & or Marketing cloud CDP Expertise: Utilize Salesforce Data Cloud to consolidate, harmonize, and unify customer data from multiple sources, enabling advanced segmentation and AI-driven insights through Marketing Cloud CDP. More than 10 years' experience in salesforce Expertise in Salesforce Lightening Framework, Apex, App exchange product development work and other customizations in SFDC • Good hands on in Salesforce Service Cloud/Sales Cloud/Experience cloud • • Experience cloud experience is a must. • Experience in Javascript Programming, HTML and CSS • Good understanding of API integration methodology (Rest and SOAP API knowledge is a must, Mulesoft knowledge is a plus) • Ability to communicate clearly with stakeholders and present ideas in user-friendly language • Proven analytical and problem-solving abilities • Perform Unit testing and Support other test cycles • Capability and knowledge to lead and mentor the team in designing and review of code and guide and encourage the team to follow best practices. • In depth understanding of SFDC Profiles/Roles and Sharing Rules, Validation Rules, Tasks, Workflow rules and Triggers, etc. • Good understanding of Salesforce deployment tools • Salesforce.com Platform Developer Certification is a plus Responsibilities: • Responsible for providing development and delivery time estimates. • Ability to exercise independent judgment and deliverable actions based on project requirements. • The developer performs the analysis and coordinates with other developers to design and code the system. • The Salesforce developer is responsible for controlling the adaptability of all the APIs and their integration. • The developer is expected to perform unit and module testing. • Salesforce developer is expected to update programs as per user needs. • Developing the code should be in accordance with the specifications and standards of development. • In order to maintain hassle free functioning of the platform, constant bug fixing is carried out by the Salesforce developers. • The developers provide ample support for quality assurance and defect resolution. • Ongoing documentation throughout the development also forms a major role of the Salesforce Developer

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